Alyxandra M. Santone, CTRS
Emmaus,PA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Services Director
South Mountain Memory Care
03.2023 - Current
- Manages the Business Office
- Demonstrates awareness of and sensitivity to the needs of residents and their families
- Manages correspondence using current paper and electronic systems for tracking and filing information and data
- Oversees the handling of all inquiries including taking and routing messages to appropriate parties
- Supports facility events in liaison with management
- Ensures that all departments have needed supplies by assisting in the ordering and procuring of supplies and equipment
- Assists in the operation of accounts payable / receivables and credit / collections of accounts
- Manages bi-weekly employee payroll, PTO, and scheduling
- Assists in financial management in conjunction with the Executive Director
- Oversees the distribution of staff
Community Enrichment Director
South Mountain Memory Care
06.2021 - Current
- Responsible for the assessment, planning, implementing, and evaluation of the activity programs and ensuring the calendar displays meaningful activities which reflect resident preferences for social, intellectual, physical, and spiritual desires
- Ensuring that the activity programs are in accordance with current existing federal, state, and local standards, as well as South Mountain Memory Cares established policies and procedures, to ensure the spiritual developments, emotional, recreational, and social needs of the residents are met and maintained on an individual basis
- Monitor changes in current federal and state regulations, as well as professional standards
- Develop, maintain, administer, and periodically update written policies and procedures and job descriptions
- Orient staff and train on policies and procedures
- Plan and carry out 1:1 programming with residents who do not attend group activities
- Ensure resident safety at all times
- Research contracts and schedules outside services and entertainers
- Posts a monthly calendar of group activities and keeps calendar up to date, posting changes as far in advance as they are known
- Manage and maintain budget within established guidelines
- Supervise, schedule, and evaluate activities staff and volunteers, including reviewing, revising, and approving activities schedules of all levels of care prior to their implementation
- Provide supervision of volunteers ensuring safe work practices
- Interviews residents and/or responsible parties to obtain pertinent data regarding each resident’s interests, skills, hobbies, capabilities
- Develops an activity plan with each resident
- Responsible for documenting residents’ participation in activities, progress notes, and filling out the activity section on the RASP on Point Click Care
- Communicate with family members to discuss their loved one’s activity participation, baseline, etc
- Collaborating with the Marketing Director to come up with Support Plan Meetings for families to attend
- Assist in the coordination of effective communication among team members, residents, and families
- Continue to develop job related knowledge, skills, and abilities by participating in continuing educational opportunities for personal growth and development.
Intern
Meadowood Senior Living
01.2021 - 05.2021
- Motivate and encourage residents to participate in activities to their highest level of ability
- Evaluate interests and background of residents with input from family members relative to residents’ previous lifestyles and preferences
- Complete initial assessments and input data received
- Demonstrate creativity, flexibility, and patience when involved with residents individually or in a group situation
- Treat residents with dignity and respect, allowing them to perform at the highest possible level
- Demonstrate ability to remain calm in a crisis
- Provide one-on-one visits for residents at all levels
- Attend and discuss participation in activities in support plan and care conferences with families.
Intern
Abington Memory Fitness Center
01.2020 - 03.2020
- Obtain information from medical records, medical staff, family members and the patients themselves to assess patients’ capabilities, needs and interests
- Observe, analyze, and record patient’s participation, reactions, and progress during treatment sessions, modifying treatment programs as needed
- Plan, organize, direct and participate in treatment programs and activities to facilitate patients’ rehabilitation, to help them integrate into the community and prevent further medical problems.
Fulfillment Associate and Starbucks Barista
Target
02.2020 - 08.2020
Club Sports Supervisior
Temple University
01.2018 - 03.2020
Customer Service Associate
Giant Food Stores
08.2014 - 12.2018
Linecook, Busser, Waitress
Ringers Roost
07.2013 - 06.2014
Mentor for The College of Public Health
Temple University
08.2020 - 05.2021
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in developing self-confidence and positive self-image.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
Education
Bachelor of science - Recreational Therapy
Temple University
Philadelphia, PA05.2021
Undecided -
Lock Haven University
Lock Haven, PA12.2016
Certification
- Certified Therapeutic Recreation Specialist (CTRS), 2021, Present, 84378
- CPR, AED, and Basic First Aid, Present
Awards
Staff of the Month, 03/2018
Volunteer Experience
- HMS School for Children with Cerebral Palsy
- Overbrook School for the Blind
- Special Olympics Pennsylvania
- The New Courtland Life
- The Carousel House, Wheelchair Basketball Program
Timeline
Community Services Director
South Mountain Memory Care
03.2023 - Current
Community Enrichment Director
South Mountain Memory Care
06.2021 - Current
Intern
Meadowood Senior Living
01.2021 - 05.2021
Mentor for The College of Public Health
Temple University
08.2020 - 05.2021
Fulfillment Associate and Starbucks Barista
Target
02.2020 - 08.2020
Intern
Abington Memory Fitness Center
01.2020 - 03.2020
Club Sports Supervisior
Temple University
01.2018 - 03.2020
Customer Service Associate
Giant Food Stores
08.2014 - 12.2018
Linecook, Busser, Waitress
Ringers Roost
07.2013 - 06.2014
Bachelor of science - Recreational Therapy
Temple University
Undecided -
Lock Haven University
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