Alyza Garcia
Morongo Valley,CALIFORNIA
Summary
Dynamic Medical Assistant Lead, recognized for enhancing patient care through effective scheduling and education. Skilled in EKG and telehealth coordination, I excel in patient care and team management. I foster a collaborative environment while training staff and ensuring efficient patient flow and confidentiality. My dependable nature and attention to detail ensure high-quality support, driving improved patient outcomes and satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Assistant Lead
Desai Medical Group and Behavioral Health
Redlands, CA
03.2024 - Current
- Coordinated patient appointments and managed scheduling for the practice.
- Supported physicians during examinations by providing necessary instruments.
- Educated patients on medication usage and treatment plans effectively.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs, and other diagnostic tests as requested by the physician.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Trained and managed incoming staff with all company policies, and patient care, while overseeing current staff members.
Pro Sales Specialist
Lowe’s
Palm Springs, CA
09.2022 - 01.2024
- Identified customer needs by asking questions and advising on best solutions.
- Posed as models for advertising, artistic creation and display of goods.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Medical Assitant
American Reproductive Centers
Palm Springs, CA
05.2020 - 06.2021
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Medical Assistant Certificate -
Santa Barbara Business College
Rancho Mirage, CA05.2020
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06.2018
Skills
- I am detail-oriented, friendly, flexible with my work schedule, dependable, a fast learner, very positive, caring, and a hardworking individual
- Prescription refills
- Telehealth coordination
- Professionalism and ethics
- Medical records confidentiality
- Electrocardiography (EKG)
- Team management and supervision
- Specimens collection and processing
- Reliable transportation
- Data entry
- Fluent in English and Spanish
- Medical terminology knowledge
- Patient scheduling
- Clinical and administrative support
- Inventory and supply management
- Patient flow management
- Quick problem solver
- Calm and level-headed under duress
Languages
English
Professional
Spanish
Professional
References
Tania Valencia - (951) 776-6621, medical assistant staff member.
Claudia Santis - (562)900-3876, nurse practitioner
Julie Acosta - (951) 807-8559, aquiantance
Timeline
Medical Assistant Lead
Desai Medical Group and Behavioral Health
03.2024 - Current
Pro Sales Specialist
Lowe’s
09.2022 - 01.2024
Medical Assitant
American Reproductive Centers
05.2020 - 06.2021
Medical Assistant Certificate -
Santa Barbara Business College
High School Diploma -
Yucca Valley High School