Alyza Rios
Ukiah,CA
Summary
Dynamic and dedicated professional with extensive experience at Patrona Restaurant, excelling in customer service and reservation coordination. Proven ability to enhance guest experiences through effective multitasking and collaboration. Successfully trained new staff and developed unique events, driving sales while maintaining high health standards. Passionate about creating welcoming atmospheres and fostering customer relationships.
Overview
7
7
years of professional experience
Work History
Hostess, Server
Patrona Restaurant
Ukiah, CA
04.2021 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with kitchen staff to accommodate dietary restrictions and preferences.
- Trained new team members on customer service standards and seating procedures.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
Lead Associate
Tastebudz
Willits
06.2019 - Current
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Developed unique events and special promotions to drive sales.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
High School Diploma -
Ukiah High School
Ukiah, CA06-2021
No Degree - Business Finance
San Francisco State University
San Francisco, CA06-2027
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Efficient collaboration
- Reservation coordination
- Interactive communication skills
Timeline
Hostess, Server
Patrona Restaurant
04.2021 - Current
Lead Associate
Tastebudz
06.2019 - Current
High School Diploma -
Ukiah High School
No Degree - Business Finance
San Francisco State University