Alyziah Torres
Bradenton
Summary
Extensive experience at Walgreens, excelling in medication dispensing and insurance billing. Proven track record in maintaining patient confidentiality and ensuring drug safety. Adept at problem-solving and collaborating with healthcare teams to enhance service quality and operational efficiency. Committed to delivering exceptional patient care and support.
Overview
4
4
years of professional experience
Work History
Registered Pharmacy Technician
Walgreens
03.2025 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
Inventory Specialist
Walgreens
03.2025 - 11.2025
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Home Health Aide
Changing Seasons Home Care
03.2024 - 03.2025
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted with end-of-life care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Utilized universal precautions and infection control principles in all aspects of care.
Registered Pharmacy Technician
Sarasota Memorial Hospital
08.2023 - 03.2024
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
Registered Pharmacy Technician
Walgreens Pharmacy
03.2022 - 08.2023
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Resolved third-party billing, computer system and customer service issues.
- Counted and labeled prescriptions with correct item and quantity.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
No Degree - Nursing
State College of Florida
Bradenton, FLNo Degree - Nursing
Galen College of Nursing
Sarasota, FL05-2028
Skills
- Medication dispensing
- Patient confidentiality
- Pharmaceutical calculations
- Insurance billing
- Drug inventory control
- FDA and HIPAA compliance
- Drug safety
- Pharmacy and customer records management
- Medicare and medicaid process
- Problem-solving skills
- Point of sale systems proficiency
- Team collaboration
Timeline
Registered Pharmacy Technician
Walgreens
03.2025 - Current
Inventory Specialist
Walgreens
03.2025 - 11.2025
Home Health Aide
Changing Seasons Home Care
03.2024 - 03.2025
Registered Pharmacy Technician
Sarasota Memorial Hospital
08.2023 - 03.2024
Registered Pharmacy Technician
Walgreens Pharmacy
03.2022 - 08.2023
No Degree - Nursing
State College of Florida
No Degree - Nursing
Galen College of Nursing