Alzavion Payne
Franklin,KY
Summary
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Asset Protection Officer
Macys Logistics
Portland, Tennessee
09.2024 - Current
- Monitored security cameras to detect suspicious behavior and responded accordingly.
- Greeted customers upon entering the store while monitoring their movements throughout the premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Searched bags manually to identify prohibited items and contraband.
Packer
Silgan Containers
Franklin, KY
11.2023 - 09.2024
- Assembled cardboard boxes according to customer specifications.
- Maintained records of shipments, returns, and damages.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Labeled boxes, crates, and other containers accurately.
- Packed products in accordance with specified instructions.
- Inspected packages for accuracy and completeness before shipping.
- Ensured that all safety regulations were followed at all times during loading and unloading operations.
Loss Prevention Officer
Macys Warehouse
Portland, Tennessee
07.2023 - 11.2023
- Collaborated with store personnel on the execution of security plans during special events.
- Performed regular security audits to ensure policies are being followed correctly.
- Provided training to staff on loss prevention policies and procedures.
- Conducted internal investigations into employee theft or policy violations.
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Maintained accurate records of losses due to shoplifting or fraud.
Kohls
Sales Floor Associates
Bowling Green, Kentucky
07.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
Retail Store Owner
Lulu Luxi beauty supply store
Franklin, KY
04.2021 - 09.2022
- Planned layout of store fixtures, displays and signage according to company guidelines.
- Scheduled staffing shifts and monitored employee performance.
- Responsible for hiring qualified personnel who have demonstrated excellent skillsets.
- Maintained inventory levels by ordering merchandise from suppliers.
- Analyzed sales data to identify trends and make appropriate adjustments.
- Conducted regular inspections of the store's physical condition and equipment maintenance needs.
- Organized promotional events such as special discounts or contests.
- Resolved customer complaints in a timely manner while ensuring their satisfaction.
- Performed financial analysis of operations including evaluating pricing structures, cost control measures.
- Assisted customers with product selections based on their individual needs and preferences.
- Developed relationships with vendors in order to negotiate lower prices on goods.
- Ensured compliance with all applicable laws, regulations, safety standards.
- Developed marketing strategies for the store in order to increase sales.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Education
PJ's College of Cosmetology - Bowling Green
Bowling Green, KY06-2019
High School Diploma -
Franklin Simpson High School
Franklin, KY05-2016
Skills
- Safety Protocols
- Quality Control
- Equipment Inspection
- Product Packaging
- Theft Prevention
- Investigations
- Property Patrol
- Asset Protection
- Weighing and Measuring
- Warehouse Safety
- Quality Inspection
- Packing boxes
- Profit and loss analysis
- Sales Leadership
- Strategic project planning
- Client Service
- Business marketing
- Verbal and written communication
Timeline
Asset Protection Officer
Macys Logistics
09.2024 - Current
Packer
Silgan Containers
11.2023 - 09.2024
Loss Prevention Officer
Macys Warehouse
07.2023 - 11.2023
Kohls
Sales Floor Associates
07.2022 - 08.2023
Retail Store Owner
Lulu Luxi beauty supply store
04.2021 - 09.2022
PJ's College of Cosmetology - Bowling Green
High School Diploma -
Franklin Simpson High School