Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ama Acquah

Syracuse,NY

Summary

Proven track record in enhancing customer satisfaction, demonstrated during tenure at Amazon by optimizing delivery routes for efficiency.

Adept at multitasking and leveraging both customer service and GPS technology skills to exceed employer expectations.

Quick to learn and adapt, consistently achieving results with a positive attitude .

Dependable Food Service Worker with a solid background in food service and related positions. Works effectively within teams on timely, high quality food preparation to drive patron satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Aide

Constant Care
Syracuse, NY
07.2025 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Monitored patient health, recording vital signs and reporting changes to healthcare team.
  • Administered medications as prescribed, adhering to safety protocols and medication schedules.
  • Developed personalized care plans in collaboration with families and healthcare providers.

Delivery Driver

Amazon
Syracuse, NY
01.2023 - Current

Deliver packages to customers doors and business offices.

Completed on-time deliveries by choosing best and most efficient routes.

Improved customer satisfaction by ensuring timely & accurate deliveries of products.

Read maps, followed oral and written instructions and used gps technology to make deliveries.

Food Service Worker

Morrison Healthcare
Syracuse, NY
02.2023 - 06.2025
  • Prepared and served meals following dietary guidelines and safety protocols.
  • Maintained cleanliness and sanitation standards across food preparation areas.

Dining Room Server

Brookdale Assisted Living
Syracuse, NY
02.2015 - 12.2018
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in menu explanations and offered recommendations based on guest preferences.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Took orders and delivered food items to residents in main dining room.
  • Checked on needs of each table and retrieved additional items.

Education

High School Diploma -

Thomas J Corcoran
Syracuse, NY
06.2015

Skills

    Quick learner

    Positive attitude

    Effective Team player

    Flexible & adaptive

Certification

Home Health Aide certification

OSHA-10

Flagger Certification

Timeline

Home Health Aide

Constant Care
07.2025 - Current

Food Service Worker

Morrison Healthcare
02.2023 - 06.2025

Delivery Driver

Amazon
01.2023 - Current

Dining Room Server

Brookdale Assisted Living
02.2015 - 12.2018

High School Diploma -

Thomas J Corcoran
Ama Acquah