Ama Baffoe
Chicago,IL
Summary
Third-year psychology student at Loyola University Chicago with experience in customer service, community engagement, and program facilitation. Skilled in promoting well-being, improving workflows, and handling sensitive information professionally. Seeking psychology-related internships to utilize interpersonal and organizational skills in supporting mental health and wellness initiatives. Committed to making a positive impact in the field and contributing to the success of organizations dedicated to improving lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Staben House Women's Shelter
07.2019 - Current
- Organize and participate in activities that promote social engagement and well-being
- Assist with the distribution of meals, hygiene items, and other essential supplies
Front Desk Receptionist
Waukegan Park District
05.2023 - 08.2024
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
Pharmaceutical Intern
Walgreens
07.2020 - 08.2022
- Effectively prioritize tasks and organized workflow to increase efficiency
- Closely monitored department performance metrics
- Completed accurate cycle counts and inventory management
Pop Up Museum Facilitator
Khol Children's Museum
05.2021 - 08.2021
- Assisted in planning implementation and oversight of restoration projects
- Provided a safe and fun environment through core operational duties, including engaging young learners through developmentally appropriate practices to enhance their experience
- Facilitate programming, including activities and lesson plans, as directed
Education
Bachelor of Science - Psychology
Loyola University of Chicago
Chicago, IL05-2026
Skills
- Community engagement
- Recordkeeping and confidentiality
- Conflict resolution
- Teamwork and collaboration
- Organized and efficient
- Customer service
Certification
CPR
Languages
Spanish
English
Timeline
Front Desk Receptionist
Waukegan Park District
05.2023 - 08.2024
Pop Up Museum Facilitator
Khol Children's Museum
05.2021 - 08.2021
Pharmaceutical Intern
Walgreens
07.2020 - 08.2022
Volunteer
Staben House Women's Shelter
07.2019 - Current
Bachelor of Science - Psychology
Loyola University of Chicago