I thrive on tackling complex challenges and uncovering hidden issues before they become roadblocks. With a keen eye for detail, I excel at debugging code down to the smallest decimal and optimizing systems for peak performance. Currently pursuing a degree in Cybersecurity at Maryville University, I am passionate about securing digital landscapes and enhancing system integrity. In my role as a Sales Advisor at Best Buy, I leverage my technical expertise to guide customers toward the best tech solutions. Always eager to learn and adapt, I bring a driven attitude and a solution-focused mindset to every opportunity.
Overview
3
3
years of professional experience
Work History
Customer Experience Advisor
Best Buy
05.2022 - 10.2023
- Provided frontline customer support in multiple departments
- Operated POS systems and managed transactions efficiently
- Adapted quickly to various roles as a sales generalist
Beta Tester Intern
Another Reality Studios
01.2023 - 05.2023
- Collaborated on a development team to test and refine game elements
- Worked on character animation and final boss mechanics
- Assisted with coding and visual design aspects of the project
Projects Hall of Fame Interviews - Filming & Editing Crew For - Operated audio/video equipment for 10-16 professional interviews
- Handled lighting, camera angles, and environmental setup
Spark Media Content Rebranding - Marketing & Strategy Team - Developed social media content strategies as part Of Spark Tech Solutions
- Collaborated in a four-person team to brainstorm and pitch ideas
Customer Experiance Advisor – Occasional Seasonal
Best Buy
09.2024 - Current
- Welcomed and engaged with customers in a warm, friendly manner
- Performed product demos, answered questions and made recommendations that meet customers’ needs across all departments
- Completed cashier duties for purchases, returns and exchanges as well as ongoing order issues
- Maintained appropriate knowledge and expertise through ongoing learning and development
Customer Service Associate – Occasional Seasonal
Walgreens
12.2023 - 03.2024
Customer Associate for Walgreens Photo and Order Pick Up department, proficient in providing customers with order issues and fulfillment, provided exceptional service when completing photo orders. Provided cashier services as well.