Amada Pinon
Corpus Christi,TX
Summary
Proactive Medical Assistant with extensive experience in maintaining exam rooms per OSHA standards and ensuring patient comfort. Skilled in obtaining medical histories, , and collaborating with healthcare teams. Expertise in HIPAA compliance, CPR and medical terminology, bringing efficiency and empathy to patient care. Versatile Medical Assistant possessing first-rate communication skills and personable demeanor demonstrated across 20 years in patient-focused roles. Detail-oriented team player with strong organizational skills, ability to handle situation under pressure and time frame with a positive attitude. Ready to help team achieve company goals. Willingness to take on added responsibilities within my scope and to meet team goals
Delivery clinical and administrative support to RN's physicians and anesthesia obtain patient history and documentation, communicate with empathy and compassion.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Texas Orthopedic Center of Excellence
05.2004 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for RN and physician examinations.
- Maintain exam rooms accordance with OSHA standard for health and safety
- Communicate with empathy and compassion, collaborate with medical and administrative personnel to maintain patient care
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Manages approximately high volume incoming calls, emails and faxes per day
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulation
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Cashier
Dollar Tree Stores
08.2016 - 10.2019
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Lifted up to 10 pounds at ounce and moved heavy load around stock room
Education
Diploma - CERTIFIED MEDICAL OFFICE SPECIALIST
Career Centers of Texas
Corpus Christi, TX09.2008
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- CPR/BSL Certified
- Vital signs
- Attention to detail
- Administrative skills
- Multitasking
- Customer services
- Adaptability/flexibility
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Dollar Tree Stores
08.2016 - 10.2019
Medical Assistant
Texas Orthopedic Center of Excellence
05.2004 - Current
Diploma - CERTIFIED MEDICAL OFFICE SPECIALIST
Career Centers of Texas
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