Amada Ann Nez-Ashley
Chambers,AZ
Summary
Dynamic retail associate with expertise in customer engagement and cash handling accuracy. Proven track record of implementing sales promotions and enhancing visual merchandising to drive revenue growth.
Overview
4
4
years of professional experience
Work History
Retail Associate
Xanterra Parks & Resorts
Petrified Forest National Park
03.2008 - 05.2012
- Delivered exceptional customer service, enhancing guest experiences in a fast-paced retail environment.
- Implemented sales promotions, effectively increasing product visibility and driving revenue growth.
- Assisted in visual merchandising, aligning displays with seasonal themes to attract customer attention.
- Handled cash register operations, maintaining accuracy in financial transactions and daily reconciliations.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Valley High School
Sanders, AZ05-1987
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Reliability and punctuality
- Merchandise display
- Cleaning and sanitizing
- Sales promotion
- Able to lift [50] lbs
- Time management
- Customer service
- FLUENT IN [Navajo]
- Stocking and receiving
- Display setup
Timeline
Retail Associate
Xanterra Parks & Resorts
03.2008 - 05.2012
High School Diploma -
Valley High School
Won numerous sales contests
Petrified Wood bookends, Boxed Petrified Wood. Managers choice