Amadee Fields
Elizabethtown,Kentucky
Summary
From Elizabethtown Kentucky, With nearly 8 years of experience in customer service and two years in sales, I view myself as a creative, driven, and positive individual who pays close attention to detail. In every job I have worked I’ve made it my personal goal to make every customer or client satisfied.
Overview
7
7
years of professional experience
Work History
Assistant Manager
QuikTrip
Elizabethtown, KY
05.2025 - Current
- Directed team efforts to enhance operational efficiency through strategic scheduling and resource management.
- Established inventory control measures to enhance stock accuracy and minimize waste.
- Optimized customer service workflows to enhance response efficiency and elevate satisfaction levels.
Behavioral Health Technician
SKOPOS Care
Elizabethtown, KY
03.2024 - 05.2025
- Provided direct patient care, ensuring safety and comfort during therapeutic activities.
- Assisted in developing individualized treatment plans by collaborating with clinical staff.
- Monitored and documented patient behavior and progress, maintaining accurate records.
- Implemented crisis intervention techniques to de-escalate challenging situations effectively.
Barista
Vibe Coffee
02.2024 - 05.2025
- Educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items, handling cash while simultaneously providing excellent customer service.
Solution Center Representative
Bluegrass Telecom(REMOTE)
Elizabethtown, KY
01.2023 - 09.2024
- Provided technical support to customers by troubleshooting hardware and software issues, resolving complex problems related to a company's products or services, and guiding users through solutions, often via phone, email live chat, or remote access, while maintaining a strong understanding of the company's technology and customer service standards.
- Remote
Retail/Sales associate
Sams Club
04.2022 - 01.2023
- Assist customers by responding to their inquiries and providing in-depth product knowledge. Inform customers about current product or service promotions. Keep the sales floor and cashier's area tidy and well-organized. Ensure accurate product tag and label pricing, marking down merchandise when necessary; use suggestive selling techniques to upsell credit cards.
Designated Hitter
Walgreens
03.2019 - 04.2022
- Primarily assists the pharmacist by performing tasks like retrieving medications, counting pills, verifying prescription details, and processing orders under direct supervision.
Education
Diploma - undefined
Larue County High School
01.2021
Skills
Adaptibility
Empathy
Emotional intelligence
Time Management
Critical thinking
Negotiation Skills
Collaboration
Multitasking
Computer Skills
Calm and effective under pressure
Data base search & data entry
Deep Cleaning
Creative Thinking
Timeline
Assistant Manager
QuikTrip
05.2025 - Current
Behavioral Health Technician
SKOPOS Care
03.2024 - 05.2025
Barista
Vibe Coffee
02.2024 - 05.2025
Solution Center Representative
Bluegrass Telecom(REMOTE)
01.2023 - 09.2024
Retail/Sales associate
Sams Club
04.2022 - 01.2023
Designated Hitter
Walgreens
03.2019 - 04.2022
Diploma - undefined
Larue County High School