Amadeusz Bartosz

In my capacity as a Mulesoft Integration Developer, I served as a consultant, solution architect, and project manager, offering a 360-degree approach to client engagement and project execution. My responsibilities spanned from initial client consultation and business requirement analysis to architectural design and solution proposal. Additionally, I managed project timelines, facilitated team collaboration, and led end-to-end unit testing to ensure successful implementations.
I spearheaded the development of an event-driven integration project, which had multiple touchpoints and technologies. This involved:

• Complex Business Processes: Built complex, event-driven system to capture messages from Enterprise Service Bus, which contained crucial contact information.
• Technical Deployment: Employed best practices for integration, utilizing MUnit testing, Secure Properties, and GitHub for version control to guarantee a smooth deployment.
• Data Management and PL/SQL Script Execution: Crafted and executed a PL/SQL script within an Oracle SQL Server to generate a list of fuzzy-matched contacts along with their confidence levels.
• Data Accuracy and Integrity: Implemented robust confidence-level checks to either upsert data into Salesforce or reroute it for manual intervention.
• Troubleshooting: Became point person for identifying and resolving any issues, ensuring that integration ran smoothly and met all project criteria.
• Stakeholder and Customer Management: Actively managed client expectations by providing regular updates and maintaining open lines of communication.
• Documentation and Standard Setting: Authored comprehensive process documentation and set operational standards to guide team in best practices.
• Subject Matter Expertise: Served as integration expert, providing key insights into Oracle SQL Server, Salesforce, Affinaquest, and Mulesoft platforms.

The result of this project was an automated, yet flexible, system that enhanced data quality in Salesforce and streamlined the contact creation and merging process, thereby increasing operational efficiency.

As a Sales Operations Analyst, I specialized in leveraging Salesforce Lightning components and native automation tools like Flow Builder to optimize complex business processes. My work ensured seamless user experience in opportunity data input, significantly reducing errors and bottlenecks. This operational excellence directly contributed to the generation of timely and accurate analytics, which were instrumental for the entire practice's reporting to Wall Street.
I designed and developed a custom Salesforce application that served as a key tool for Managing Directors to calculate sales metrics and receive notifications on their seller's performance. This involved:

• Complex Business Processes: Created custom Lightning Web Component screen allowing users to define intricate rules tailored to their sales metrics needs.
• Technical Deployment: Utilized Visual Studio Code for development and GitHub for version control to ensure a seamless and efficient deployment process.
• Data Management: Integrated multiple data sources including Workday and Oracle SQL Server using Mulesoft to feed real-time data into application.
• Data Accuracy and Integrity: Conducted periodic and ad-hoc testing to validate the application's data accuracy and integrity.
• Troubleshooting: Acted as the go-to person for resolving any issues related to the application and its configurations.
• Stakeholder Management: Worked closely with Managing Directors to understand their needs and provided technical and operational support to manage expectations.
• Global Coordination: Collaborated with teams across multiple geographies to ensure application met diverse user requirements.
• Performance Monitoring: Kept a close eye on application performance metrics and suggested actionable improvements.
• Documentation and Best Practices: Created comprehensive documentation detailing application's architecture, in addition to defining best practices for its use.
• Subject Matter Expertise: Served as in-house expert for Salesforce platform, processes, and solutions, providing necessary insights and recommendations.

In my role as an Analytics and Automation Engineer, I spearheaded the revamp of our email marketing systems, engineered lead outreach and generation strategies, and created dynamic data capture and activation methods within and outside of Salesforce CRM.

In my most impactful project, I architected and executed a sophisticated ad-retargeting system integration:

• Complex Process Development: Engineered multi-layered integration that consumed data from email service provider, matched it with corresponding Salesforce contacts, and generated unique IDs for GDPR-compliant tracking.
• Solution Design and Deployment: Developed integration using Mulesoft, Zapier, Integromat and GitHub for version control to ensure a smooth deployment process.
• Data Management and Integrity: Rigorously tested data flow from email to Salesforce to Google Analytics and back, ensuring complete accuracy and GDPR compliance.
• Troubleshooting: Provided continuous support for system, quickly resolving any operational issues to maintain high-level performance.
• Stakeholder Management: Kept stakeholders informed and managed expectations through regular updates and clear communication.
• Technical Program Management: Coordinated efforts of multiple teams involved in project, maintaining clear documentation and timelines.
• Performance Monitoring: Tracked key performance indicators through Google Analytics and made ongoing recommendations for improvement.
• Documentation and Best Practices: Maintained meticulous documentation of entire process, along with setting operational standards and best practices.
• Subject Matter Expertise: Acted as key expert on integration between Salesforce, Google Analytics, and our email service provider, advising on best practices and optimization strategies.

By pulling Google Analytics data into Salesforce and then feeding it back into the email service provider, the system could dynamically adjust ad placements based on an individual's web behavior, achieving a significant uplift in user engagement and ROI.