Adaptable general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing over 10 years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Waterstreet, ltd - Waterstreet Oyster Bar
Corpus Christi, Texas
07.2025 - Current
Assisted in managing daily operations at the Waterstreet Oyster Bar.
Supported inventory management by tracking supplies and ordering necessary items.
Implementation of new inventory system from the ground up - Margin Edge
Creation of new cocktail menu and assistance in developing food menu items
Creation of systems and checklists to streamline training and day to day operations
Ensure key performance indicators by all departments at all hours of operation were being met.
Trained new staff on restaurant policies and service standards effectively.
Collaborated with kitchen staff to streamline food preparation processes.
Created a team first mentality that increased productivity and positivity at work.
General Manager
Waterstreet, ltd - El Camino Comida and Bar
Corpus Christi, Texas
08.2023 - 07.2025
Built a ground up restaurant that exceeded 2.5 million dollars in first year revenue
Developed and oversaw menu development from scratch for the kitchen and bar menu
Developed checklist and training procedures for management and hourly employees for all departments
Created and curated a fiscal budget for the first year of business
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Built and maintained loyal, long-term customer relationships through effective account management.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
General Manager
Waterstreet, ltd - Executive Surf Club
Corpus Christi, Texas
08.2017 - 08.2023
Supervised staff to maintain high service standards and teamwork.
Managed a live music venue and aspect. Creating positive relationships and respect between the establishment and musicians.
Organized a street festival that averages approximately 5000 attendees yearly. Including coordinating with the city, police department, TABC, and all other regulatory institutions.
Developed a consistent selection of revolving draft beer selections to compliment the culture and reality of 36 beers on draft.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Created yearly budgets to set financial goals that were both challenging and achievable.
Held lowest turnover rate in the company with an average of 20% year over year.
Exceeded 3.2 million dollars in revenue
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Bar Manager
Waterstreet, ltd - Executive Surf Club
Corpus Christi, TX
04.2014 - 08.2017
Managed daily bar operations to ensure smooth service and guest satisfaction.
Trained and supervised bar staff on drink preparation and customer service techniques.
Coordinated special events, including private parties and themed nights at the bar.
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Reorganized bar stations to streamline service flow.
Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Education
Some College (No Degree) - Biochemistry
Schreiner University
Kerrville, TX
Skills
Inventory management
Menu development
Budget creation
Operational oversight
Customer relationship management
Cost analysis
Event coordination
Team building
Certification
Serve safe manager certified
Tabc certified
Accomplishments
Front of the house member of the year 2023 - awarded by the corpus christi visitors bureau
Bartender of the year 2013 - awarded by the corpus christi visitors bureau
Manager of the year 2022 - voted by employees of waterstreet