Amador Quintero
Lufkin,TX
Summary
Continuing Education Instructor recognized as highly organized and driven. Employs effective and efficient methods of teaching while focusing on individual needs of each student. Background working one-on-one with students or in small group classrooms. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Adult Education Instructor
Angelina College
2022.11 - Current
- Created curriculum and planned course content and methods of instruction.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Instructed students on core subjects of reading, writing, and math.
Production Assistant
Angelina Arts Alliance
2022.09 - 2023.02
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Customer Experience Specialist
Color Factory
2022.06 - 2022.09
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Documented customer interactions in internal database to maintain customer service history details.
- Responded to high volume of incoming customers utilizing listening and communication skills to identify customer problems, needs, and opportunities.
- Engaged in cross-selling and up-selling activities to enhance customers' experiences and generate revenue.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
Sales Associate
GameStop
2019.10 - 2022.06
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree -
The Art Institute of Houston
Houston, TXBachelor of Science - Radiologic Technology
Angelina College
Lufkin, TX05.2027
High School Diploma -
Hudson High School
Lufkin, TX05.2018
Skills
- Student Assessment
- Instructional Practices
- State Name State Teachers Association
- Performance Management
- Cash Register Operation
- Quotas and Goals
- Teamwork and Collaboration
- Lifting and Sorting
- Team Training
Additional Information
References:
- Mosses Hall - Angelina Adult Education (936) 255-2615
- Randy Roberts - Hudson A/V (936)875-3351
- Julye Newlin - Julye Newlin Productions Inc. (713) 869-3609
Timeline
Adult Education Instructor
Angelina College
2022.11 - Current
Production Assistant
Angelina Arts Alliance
2022.09 - 2023.02
Customer Experience Specialist
Color Factory
2022.06 - 2022.09
Sales Associate
GameStop
2019.10 - 2022.06
No Degree -
The Art Institute of Houston
Bachelor of Science - Radiologic Technology
Angelina College
High School Diploma -
Hudson High School
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