Amadou Sow
Ashburn,VA
Summary
Passionate about empowering individuals through accessible information and active involvement in decision-making. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Demonstrates professional call-handling skills with a focus on sensitivity, neutrality, and strict adherence to data protection. Adept at troubleshooting tech issues, creating secure feedback channels for transparency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Business Development Manager
SAT Group Guinea (Solution Avancée en Télématique)
Ouagadougou
08.2021 - Current
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Facilitated and managed business development plan based on market and industry research.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
IT Fellow
Google
Remote
03.2021 - 03.2022
- Learned procedures and best practices for building intuitive applications.
- Reviewed project requirements and followed specifications to deliver on-target work.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Analyzed user needs and software requirements to determine design feasibility.
Senior Correctional Officer
State Farm Correctional Facility
State Farm, VA
02.2020 - 03.2021
- Promoted to subject matter expert and led professional development sessions for fellow officers.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained clear and open communications with facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Inspected cells and conducted random searches of common areas and beds.
Inventory Control Auditor
Vitamin Shoppe
Ashland, VA
01.2018 - 01.2020
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Education
Associate of Science - Business Administration
J Sargeant Reynolds Community College
12.2022
Master of Science - IT Management
Western Governors University
Skills
- Problem-solving aptitude
- Systems Implementation
- Team Collaboration
- Resource Allocation
- Agile Methodologies
- Time Management
- Detail-Oriented
- Team Management
- Technical Troubleshooting
- Multitasking
- Effective Communication
Certification
- Agile Project Management
Languages
French
Professional
English
Professional
Korean
Elementary
Accomplishments
- Dean's list
- Student Club Leader
- Student Honor Society
Affiliations
- Student Club Founder
- Husband and dad of two children
- Former vice-president of the Guinean community association in South-Korea
References
References available upon request.
Timeline
Regional Business Development Manager
SAT Group Guinea (Solution Avancée en Télématique)
08.2021 - Current
IT Fellow
Google
03.2021 - 03.2022
Senior Correctional Officer
State Farm Correctional Facility
02.2020 - 03.2021
Inventory Control Auditor
Vitamin Shoppe
01.2018 - 01.2020
Associate of Science - Business Administration
J Sargeant Reynolds Community College
Master of Science - IT Management
Western Governors University
- Agile Project Management
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