Amah Serginot Sossou
Saint Paul,USA
Summary
I am a dedicated healthcare worker and a seasoned security team member with an advanced understanding of facility, grounds, personnel, and asset security. I am highly observant and diligent, possess high integrity, strong attention to detail, and excellent problem-solving abilities, and have over three years of experience in the healthcare field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Children's Hospital Minnesota
11.2023 - Current
- Responsible for the day-to-day activities of ensuring a safe and secure campus
- Utilize skills such as de-escalation techniques, conflict resolution, and risk analysis to promote a safe environment for patients, visitors, and hospital employees
- Maintain a safe environment through patrol of the hospital, grounds, and outlying buildings
- Respond to and prioritize both emergency and nonemergency calls as they occur
- Log daily activities and file any incidents that occur in the electronic reporting system
Direct Support Professional
Prairie Care/ Newport Healthcare
09.2023 - Current
- Maintained a clean and well-organized environment for client happiness and safety.
- Monitored the client's well-being, safety, and comfort under the physician's direction.
- Followed care plan and directions to administer medications.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Monitored the health and well-being of clients and reported health changes to the nurse in charge
HHA
Accracare
, MN
05.2022 - 06.2024
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Encouraged patients to maintain independence while helping them complete tasks they cannot do alone.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Maintained accurate records of patient care plans and progress notes.
- Maintained a clean, well-organized environment for client happiness and safety.
Education
BA - Information Management and Business Administration
University of Jinan
Ji'nan, Shandong, China06.2017
Skills
- Verbal de-escalation techniques
- BLS, AED, and CPR certification
- Axon Taser 7 certification
- HIPAA/Privacy compliance
- Bilingual (English and French)
- Safety protocols
- Customer service
- Crisis management
- Document management
Certification
BLS/AED/CPR certified
Timeline
Security Officer
Children's Hospital Minnesota
11.2023 - Current
Direct Support Professional
Prairie Care/ Newport Healthcare
09.2023 - Current
HHA
Accracare
05.2022 - 06.2024
BA - Information Management and Business Administration
University of Jinan
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