Amaii J. Willis
Suwanee,GA
Summary
Reliable employee seeking Entry-level position. Offering excellent communication and good judgement. Passionate about establishing meaningful interactions by delivering quality service and unparalleled support to team members. Proficient in customer service best practices and related options, has superior skills in oral and written communication, active listening, and problem-solving skills. Enhances customer experiences by displaying professionalism, being understanding of customer requests, and being respectful.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist
Fashionably Slayed Accessories
06.2020 - 08.2021
- Offered customers first-rate service via online retail store to maximize satisfaction and business success.
- Increased efficiency and productivity by promoting operational best practices ensuring prompt responses for product inquiries.
- Managed all store social media presence and coordinated online sales/marketing strategies to engage and secure new customers.
- Achieved high satisfaction ratings from quickly processing orders, packing, and preparing orders for shipping.
- Monitored incoming orders and ensured all payments for orders were processed correctly.
- Maintained accurate inventory records weekly.
Education
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2026
Skills
- Upbeat and Positive Personality
- Customer Order Management
- Customer Service and Assistance
- Computer Proficiency
- Team-Oriented and Cooperative
- Ability to Work Independently
- Proactive Self-Starter
- Establishing and Maintaining Customer Relationships
- Excellent written and oral communication
- Problem Resolution
Timeline
Customer Service Specialist
Fashionably Slayed Accessories
06.2020 - 08.2021
High School Diploma -
Peachtree Ridge High School
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