Amaija Grinnell
Seattle,WA
Summary
Dynamic and reliable professional with extensive customer service experience. Proven ability to handle cash transactions accurately while maintaining composure in high-pressure situations. Strong problem-solving skills and a commitment to teamwork fostered a supportive environment, enhancing customer satisfaction and operational efficiency. Passionate about child development and safety.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
Catholic Community Services
05.2025 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Provided constructive feedback on assignments, helping students improve their writing skills and critical thinking abilities.
Customer Service Cashier
Seattle Aquarium
07.2024 - 06.2025
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Maintained accurate records of transactions, ensuring accountability in all financial exchanges.
Site Director
Girls Rock Math
06.2024 - 09.2024
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Trained new team members on site policies and procedures.
- Overlooked the safety and wellbeing over children
- Sent weekly emails on the update of what children were learning in class.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported team members with time management strategies, leading to increased productivity and better work-life balance.
Barista/Team Member/Cashier
Jamba Juice
01.2022 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- prepared and served smoothies, juices, and baked goods
Teachers Assistant
Seattle Public Schools: Summit Sierra
08.2019 - 06.2022
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted teacher's with instructions and provided clerical support for diverse needs.
- Answered telephones and greeted visitors to assist, and questions and direct.
- Explained policies and procedures to visitors.
- signed for packages, recorded deliveries and distributed personnel.
Team Member
Safari Playground
07.2021 - 12.2021
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Communicated positively with children and guardians.
- Monitored children's safety and well-being to prevent accidents and falls on the play set.
Education
Bachelor of Arts - Early Childhood Development & Family Studies
University of Washington
Seattle, WA06-2026
High School Diploma -
Seattle Public School: Summit Sierra
Seattle, WA06-2022
Skills
- Customer service
- Reliable
- Cash handling
- Time management
- Food handling preparation
- Child development
- Problem-solving skills
- Teamwork and collaboration
Accomplishments
- Deans-List achievement award
- 4.0 graduating high school student
- Photography intern for Bellvue Arts Museum
- Volunteer work for Clean Green Farms
- Tutor at Yesler Tutoring Program
Timeline
Assistant Teacher
Catholic Community Services
05.2025 - Current
Customer Service Cashier
Seattle Aquarium
07.2024 - 06.2025
Site Director
Girls Rock Math
06.2024 - 09.2024
Barista/Team Member/Cashier
Jamba Juice
01.2022 - 07.2022
Team Member
Safari Playground
07.2021 - 12.2021
Teachers Assistant
Seattle Public Schools: Summit Sierra
08.2019 - 06.2022
Bachelor of Arts - Early Childhood Development & Family Studies
University of Washington
High School Diploma -
Seattle Public School: Summit Sierra
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