Amairany Garcia Hernandez
La Flor Taco Grill
Elgin,IL
2
Languages
5
years of professional experience
Dedicated person with strong customer service and conflict resolution skills. Bilingual communicator with a reliable work ethic, focused on enhancing customer satisfaction and operational efficiency. Known for exceptional cash handling and time management abilities. High level of proficiency in the use of office equipment.
Work History
Cashier/Waitress
4 Years 10 Months- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Assisted in training new cashiers on company policies and procedures.
- Collaborated with kitchen staff to streamline order accuracy and delivery times.
- Monitored inventory levels, ensuring adequate stock of supplies at cashier station.
- Provided feedback to management on workflow improvements for enhanced operational efficiency.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
2 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Maintained clean and organized checkout area to enhance customer experience and operational efficiency.
- Assisted customers with menu selections, providing knowledgeable recommendations to improve satisfaction.
- Collaborated with team members to streamline service flow during peak hours, reducing wait times.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma
- Completed AP course in Spanish
- U-46 Dual Language Program Certificate
Associate of Arts
- Honoree of Phi Theta Kappa Honor Society
- Dean's List Spring 2026, Fall 2025
- Elgin Lions Club Foundation Memorial Scholarship by TRIO Scholar
- 3.7 GPA
- United Student of All Culture Member
Skills
Punctual
diligent
and reliable
Bilingual
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Customer service excellence
Payment processing
Conflict resolution
POS system operations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier/Waitress
La Flor Taco Grill
10.2021 - CurrentRead More
Cashier
Taziki's Mediterranean Cafe
05.2021 - 07.2021Read More
Elgin Community College
Associate of Arts
Read More
Elgin High School
High School Diploma
Read More