Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Amaiya Rivera

Middleboro

Summary

Criminal Justice student with strong communication, active listening, and customer service skills, seeking an entry- level position in law enforcement or legal support, where I can apply my education and gain hands-on experience in the justice system.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Elements Massage
Plymouth
05.2024 - Current
  • Greet clients warmly and provide excellent customer service, ensuring a positive first impression.
  • Schedule and manage appointments using MINDBODY.
  • Handle client inquiries and resolve issues efficiently via phone, email, and in person.
  • Process payments, maintain accurate records, and assist with daily cash handling.
  • Support massage therapists and management with administrative tasks to maintain smooth operations.

Waitress

Texas RoadHouse
Plymouth
11.2023 - 04.2024
  • Provided friendly and efficient service to guests in a fast-paced dining environment.
  • Took and delivered accurate food and drink orders while ensuring guest satisfaction.
  • Managed multiple tables simultaneously, demonstrating strong multitasking skills.
  • Handled cash and processed payments accurately.
  • Contributed to a positive team environment, enhancing overall customer experience.

Hostess, Waitress

Anna’s Harborside Grille
Plymouth
05.2021 - 08.2023
  • Greeted and seated guests, managing reservations and walk-ins efficiently.
  • Provided attentive table service, taking orders and delivering food and beverages accurately.
  • Maintained a clean and organized dining area to ensure a pleasant guest experience.
  • Assisted with training new staff and supported team members during busy periods.
  • Handled customer inquiries and resolved issues to maintain high levels of satisfaction.
  • Processed payments accurately and assisted with end-of-day closing tasks.

Education

Curry College - Criminal Justice

Curry College
Milton, MA
05.2026

Skills

  • Customer service
  • Communication
  • Time management
  • Multitasking
  • Point-of-sale (POS) system experience
  • Scheduling
  • Calendar management
  • Payment Processing
  • Administrative support
  • Teamwork
  • Collaboration
  • Conflict resolution
  • Problem-solving

Websites

Timeline

Front Desk Receptionist

Elements Massage
05.2024 - Current

Waitress

Texas RoadHouse
11.2023 - 04.2024

Hostess, Waitress

Anna’s Harborside Grille
05.2021 - 08.2023

Curry College - Criminal Justice

Curry College

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