Amajanaie Sealey
Summary
Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards and also knowledgeable in using modern warehouse equipment and techniques.
Overview
5
5
years of professional experience
Work History
Unit Supply Specialist
Army
02.2021 - Current
- Oversaw supply requests, accountability, and receipts.
- Completed regular inventory counts of equipment on book for unit.
- Used comprehensive inventory management system to reduce overages and shortages.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
- Prepared unit and organizational supply documentation.
- Planned and conducted annual section training.
- Participated in continuous improvement in contract execution process and delivered recommendations, ideas and plans to local and functional management.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
Insurance Claims Specialist
Pfc Insurance Center
04.2020 - 01.2021
- Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
- Researched and resolved complex issues and appeals to facilitate prompt resolution.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
- Strong problem-solving and critical-thinking abilities
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Followed up with customers on unresolved issues.
- Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
- Prepared and presented detailed reports to management on claims issues to aid in decision making.
Warehouse Order Picker
Amazon
09.2018 - 03.2020
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Collaborated with team members to complete timely orders and avoid delays.
Education
High School Diploma -
Grand Terrace High School At The Ray Abril Jr. Edal Complex
Grand Terrace, CA05.2018
Skills
- Equipment Tracking
- Shipment Processing
- Accountability Documentation
- Equipment Management
- Customer Service
- Insurance Knowledge
- Claims Analysis
- Conflict Resolution
- Active Listening
- Critical Thinking
- Problem Solving
- Organizational Skills
Timeline
Unit Supply Specialist
Army
02.2021 - Current
Insurance Claims Specialist
Pfc Insurance Center
04.2020 - 01.2021
Warehouse Order Picker
Amazon
09.2018 - 03.2020
High School Diploma -
Grand Terrace High School At The Ray Abril Jr. Edal Complex