Amaka O. Ozoenwu
Milwaukee,WI
Summary
Enthusiastic teacher with several years of experience instructing students with wide range of learning abilities. Committed to creating motivational and collaborative learning environments that encourage social and emotional growth. Strategic in blending organizational skills thorough educational background. Works well with children, parents, colleagues and supervisors.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Teacher
Milwaukee
Milwaukee, Wisconson
08.2023 - Current
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
Volunteer
Utopian Health Care
Enugu, Nigeria
01.2021 - Current
Assistant Executive Officer
University of Nigeria Teaching Hospital (UNTH)
Enugu, Nigeria
01.2019 - Current
- Provide clerical and administrative support, ensure operational efficiency, and coordinated administrative duties ranging from meeting scheduling, event coordination, report generation, and client relationship management.
- Streamline administrative operations via development of confidential correspondence, managing active calendar of appointments and report presentation.
- Represent executive board of directors in communication with departmental and corporate officials.
- Serve as a primary point of contact for visitors in the Laboratory Account Unit, provide executive support, and deploy interpersonal and communication skills to manage patient experience.
- Govern administrative procedures and protect administration applications and resources by coordinating administrative policies and procedures on behalf of the official, committee and board of directors.
- Organise and prepare data using Microsoft Excel to deliver insights to executives, demonstrating presentation skills and supporting informed decisions.
- Maintain office supplies and equipments such as desktop computers, printers, telephone systems, and photocopiers; streamlining operations and prolonging lifespan of equipements.
- Support Chief Accountant to develop payment vouchers for suppliers & contractors and deliver update to cash and analysis booklet, providing details of revenue and maintaining daily records.
Senior Clerical officer
University of Nigeria Teaching Hospital (UNTH)
Enugu, Nigeria
01.2012 - 12.2018
- Coordinated high-level clerical duties which streamlined operations within cardiothoracic Unit.
- Executed administrative tasks in alignment with established procedures and standards.
- Deployed communication and interpersonal skills also technical know-how to deliver quality administrative support.
- Monitor cash deposits to account.
- Attended to 40+ patients daily, fielded concerns, and resolved or directed them to the appropriate department; boosting overall patient's experience.
- Handled reception of patients' revenues, tellers, mails and email dispatch; aggregating funds and patient information with 100% accuracy.
- Deployed knowledge of Microsoft Word to develop briefs and reports, providing insight to sectional heads and enabling informed decisions.
Office Clerk
ESUT Teaching Hospital Enugu (Park Lane)
Enugu, Nigeria
01.2010 - 12.2011
- Accomplished clerical duties and administrative functions with accuracy and required standards.
- Sorted, organized, and maintained staff records and files.
- Coordinated documentation and developed reports to support executive decisions.
- Performed record filing for staff and students which safeguarded documents and enabled easy access to files.
- Recorded, tracked, and reported administrative data using Microsoft Excel, supporting executive decisions and allowing data assembling in the correct order.
- Circulated memos via emails to relevant office personnel and handled inquiries from new and existing customers, delivering state-of-the-art information to staff and enhancing customer experience.
Education
Nursing Assistant Diploma -
Academy For Health and Fitness
UK01.2022
National Diploma - Accounting
Our Savior Institute of Science, Agriculture and Technology
Enugu01.2017
B.Ed. - Guidance & Counseling, Political Science
Enugu State University of Science and Technology
01.2008
Skills
- Administrative Support
- Account Management
- Report Management & Documentation
- Policy & Procedure
- Process Management
- Customer Service
- Phone Etiquette
- Cross-functional Collaboration
- Communication Skills
- Operational Excellence
- Conflict Resolution
- Appointment Scheduling
- Financial Analysis
- Help Desk Support
- Attention To Detail
Websites
Certification
- Communication Essentials, Alison, 2022
- National caregiver certification as a home health aide (NCCAHHA), American Caregiver Association, United States, 2021
- Caregiver, Utopian Healthcare, Enugu, Nigeria, 2021
Timeline
Teacher
Milwaukee
08.2023 - Current
Volunteer
Utopian Health Care
01.2021 - Current
Assistant Executive Officer
University of Nigeria Teaching Hospital (UNTH)
01.2019 - Current
Senior Clerical officer
University of Nigeria Teaching Hospital (UNTH)
01.2012 - 12.2018
Office Clerk
ESUT Teaching Hospital Enugu (Park Lane)
01.2010 - 12.2011
Nursing Assistant Diploma -
Academy For Health and Fitness
National Diploma - Accounting
Our Savior Institute of Science, Agriculture and Technology
B.Ed. - Guidance & Counseling, Political Science
Enugu State University of Science and Technology