Overview
Work History
Education
Skills
Accomplishments
Timeline
Summary
Generic

Amal Ali

Product Data Analyst
Dearborn,MI

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Senior Product Analyst

Genpact
Dearborn, MI
06.2021 - Current
  • Define and analyze product metrics and KPIs, such as business subscription status, payments utilization, and product feature adoption.
  • Identify opportunities for product to drive increased customer conversion, retention, engagement, and lifetime value, both through data and deep qualitative understanding of customers.
  • Implement master data governance strategy and management for firm with turnover of $8B.
  • Support development team in generation of technical requirements and product documentation to achieve process commonality.
  • Partner with Data Engineering and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across entire product.
  • Work with development team to define and implement customer change requests to enhance product functionality.
  • Attend weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
  • Build and independently manage assigned projects and execute to deliver results on task, on time and on budget.
  • Develop new ideas and propose innovative solutions to problems.
  • Assist development leads in definition of process flows, relative task priorities and business value measurement parameters.
  • Mentor and guide executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
  • Analyze situations and modify behavior to build quality, diverse relationships.

Data Industry Manager

IBM Watson Health
Ann Arbor, MI
03.2019 - 05.2022
  • Formulated and deployed data governance strategy and master data management for $6B fortune companies.
  • Evaluated and streamlined business process mapping, system, application, and vendor inventories for privacy / legal department.
  • Acted as integral member of information governance advisory board and data governance council forums.
  • Prepared and presented error-free data quality and documentation reports for source systems. Partnered with several vendors to build, test, and monitor confidential information across all system databases.
  • Executed process improvements within group’s displacement methodologies and other best practices.
  • Ensured robust project planning via design of best practices, standards, and methodologies.
  • Collaborate with resources from Business, IT and operations functions, to achieve governance objectives; resolve governance issues from functional representatives.
  • Enhanced performance across billing, business development, and clinical operations via establishment of effective KPIs.
  • Enabled accomplishment of all key project goals by mitigating barriers affecting project progress.
  • Conducted regular audits of critical business systems, identifying opportunities for process improvement and cost savings.
  • Delivered guidance to clients / stakeholders on database structure, quality, documentation, and product software apps.
  • Created plans and communicated deadlines to complete projects on time

Business Analyst

Beaumont Health
Dearborn, MI
01.2017 - 01.2019
  • Employed EPIC to process data load requests, input data, execute mapping, conduct data reconciliation, and prepare data extracts as well as production reports
  • Uncovered new opportunities for product enhancements by implementing effective data analysis procedures
  • Identified and resolved business challenges through design and delivery of innovative solutions
  • Increased effectiveness of change management process through introduction of new technology
  • Determined and resolved complex project problems in timely manner by cooperating with senior management and team members
  • Generated cost savings, increased revenue, and minimized risks by providing leadership to team members on projects and assignments with keen focus on achieving deadlines
  • Accelerated efficiency of data creation by 33%, modification, storage, and elimination for master data solution by evaluating and improving respective rules and workflows, while driving alignment with master data governance program via auditing.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies

Data Governance Manager

Care Plan Inc
Dearborn, MI
01.2010 - 01.2017
  • Planned, orchestrated, and executed revenue cycle Kaizen Rapid Improvement Event (RIE)
  • Drove scale-up of high-performance operational team by utilizing excellent leadership skills
  • Transformed capabilities of underperforming team through recruitment of top talent and motivation of existing employees by using regular liaison, coaching, and strategic direction
  • Optimized quality and implementation of development and enhancement efforts via extensive review of system and tools
  • Delivered leadership to team of 22+ employees within diverse healthcare settings, while generating and presenting progress reports to board of directors
  • Succeeded in setting up entire Quality Improvement and Assurance (QA) function as well as built team of up to 50 clinicians with emphasis on improvement and risk reduction.
  • Resolved problems, improved operations and provided exceptional service
  • Used Microsoft Word and other software tools to create documents and other communications
  • Led projects and analyzed data to identify opportunities for improvement

Education

Master of Science - Informatics

Grand Canyon University
Phoenix, AZ
11.2018 - 01.2020

Skills

Program Planning & Deliveryundefined

Accomplishments

  • Talent Management
  • Adaptive Project Leadership
  • Agile Project Leadership
  • Agile Methodologies
  • Big Data Foundations
  • Data Science Methodologies
  • Machine Learning with Python
  • Data Science Tools
  • Python for Data Science

Timeline

Senior Product Analyst

Genpact
06.2021 - Current

Data Industry Manager

IBM Watson Health
03.2019 - 05.2022

Master of Science - Informatics

Grand Canyon University
11.2018 - 01.2020

Business Analyst

Beaumont Health
01.2017 - 01.2019

Data Governance Manager

Care Plan Inc
01.2010 - 01.2017

Summary

Sr. Product Analyst working in financial, supply chain, and healthcare industries, defining/documenting/managing release requirements & priorities, business process and operational assessments, system integration, and analyzing and translating business needs into technical details for configuration/development projects. Key contributor on multiple assessments and optimization projects.

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Amal AliProduct Data Analyst