Amal Ali
Product Data Analyst
Dearborn,MI
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Senior Product Analyst
Genpact
Dearborn, MI
06.2021 - Current
- Define and analyze product metrics and KPIs, such as business subscription status, payments utilization, and product feature adoption.
- Identify opportunities for product to drive increased customer conversion, retention, engagement, and lifetime value, both through data and deep qualitative understanding of customers.
- Implement master data governance strategy and management for firm with turnover of $8B.
- Support development team in generation of technical requirements and product documentation to achieve process commonality.
- Partner with Data Engineering and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across entire product.
- Work with development team to define and implement customer change requests to enhance product functionality.
- Attend weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Build and independently manage assigned projects and execute to deliver results on task, on time and on budget.
- Develop new ideas and propose innovative solutions to problems.
- Assist development leads in definition of process flows, relative task priorities and business value measurement parameters.
- Mentor and guide executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
- Analyze situations and modify behavior to build quality, diverse relationships.
Data Industry Manager
IBM Watson Health
Ann Arbor, MI
03.2019 - 05.2022
- Formulated and deployed data governance strategy and master data management for $6B fortune companies.
- Evaluated and streamlined business process mapping, system, application, and vendor inventories for privacy / legal department.
- Acted as integral member of information governance advisory board and data governance council forums.
- Prepared and presented error-free data quality and documentation reports for source systems. Partnered with several vendors to build, test, and monitor confidential information across all system databases.
- Executed process improvements within group’s displacement methodologies and other best practices.
- Ensured robust project planning via design of best practices, standards, and methodologies.
- Collaborate with resources from Business, IT and operations functions, to achieve governance objectives; resolve governance issues from functional representatives.
- Enhanced performance across billing, business development, and clinical operations via establishment of effective KPIs.
- Enabled accomplishment of all key project goals by mitigating barriers affecting project progress.
- Conducted regular audits of critical business systems, identifying opportunities for process improvement and cost savings.
- Delivered guidance to clients / stakeholders on database structure, quality, documentation, and product software apps.
- Created plans and communicated deadlines to complete projects on time
Business Analyst
Beaumont Health
Dearborn, MI
01.2017 - 01.2019
- Employed EPIC to process data load requests, input data, execute mapping, conduct data reconciliation, and prepare data extracts as well as production reports
- Uncovered new opportunities for product enhancements by implementing effective data analysis procedures
- Identified and resolved business challenges through design and delivery of innovative solutions
- Increased effectiveness of change management process through introduction of new technology
- Determined and resolved complex project problems in timely manner by cooperating with senior management and team members
- Generated cost savings, increased revenue, and minimized risks by providing leadership to team members on projects and assignments with keen focus on achieving deadlines
- Accelerated efficiency of data creation by 33%, modification, storage, and elimination for master data solution by evaluating and improving respective rules and workflows, while driving alignment with master data governance program via auditing.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies
Data Governance Manager
Care Plan Inc
Dearborn, MI
01.2010 - 01.2017
- Planned, orchestrated, and executed revenue cycle Kaizen Rapid Improvement Event (RIE)
- Drove scale-up of high-performance operational team by utilizing excellent leadership skills
- Transformed capabilities of underperforming team through recruitment of top talent and motivation of existing employees by using regular liaison, coaching, and strategic direction
- Optimized quality and implementation of development and enhancement efforts via extensive review of system and tools
- Delivered leadership to team of 22+ employees within diverse healthcare settings, while generating and presenting progress reports to board of directors
- Succeeded in setting up entire Quality Improvement and Assurance (QA) function as well as built team of up to 50 clinicians with emphasis on improvement and risk reduction.
- Resolved problems, improved operations and provided exceptional service
- Used Microsoft Word and other software tools to create documents and other communications
- Led projects and analyzed data to identify opportunities for improvement
Education
Master of Science - Informatics
Grand Canyon University
Phoenix, AZ 11.2018 - 01.2020
Skills
Program Planning & DeliveryProduct DevelopmentProblem ResolutionTeam Leadership & TrainingData Analytics & InnovationProduct RoadmapSolution Design & ImplementationProcess Improvements
Communication Skills
MS PowerPoint and Excel
Jira
SQL
Informatica MDM
Product Alignment
Product Information Management
Data Mapping
Accomplishments
- Talent Management
- Adaptive Project Leadership
- Agile Project Leadership
- Agile Methodologies
- Big Data Foundations
- Data Science Methodologies
- Machine Learning with Python
- Data Science Tools
- Python for Data Science
Timeline
Senior Product Analyst
Genpact
06.2021 - Current
Data Industry Manager
IBM Watson Health
03.2019 - 05.2022
Master of Science - Informatics
Grand Canyon University
11.2018 - 01.2020
Business Analyst
Beaumont Health
01.2017 - 01.2019
Data Governance Manager
Care Plan Inc
01.2010 - 01.2017
Summary
Sr. Product Analyst working in financial, supply chain, and healthcare industries, defining/documenting/managing release requirements & priorities, business process and operational assessments, system integration, and analyzing and translating business needs into technical details for configuration/development projects. Key contributor on multiple assessments and optimization projects.