Amal Rahman

• Reduced order processing time through effective organization and prioritization of tasks.
• Improved warehouse efficiency by streamlining inventory management processes.
• Assisted in reducing product damage by properly handling and storing materials.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.

• Scheduled appointments with business owners for outside sales representatives to meet.
• Made sales or recommendations for products or services that may better suit client needs.
• Enhanced team productivity with effective communication and collaboration in a fast-paced environment.
• Supported sales efforts by providing information on credit card processing services to potential clients.

• Educated members on the benefits of appropriate products or services that align with their financial needs.
• Discussed inquiries members had regarding regarding auto loans/ line of credit.
• Ordered new debit cards for members on a daily basis.
• Submitted fraud/non-fraud disputes for member's.
• Processed stop payment requests.

• Worked on USAA Federal saving bank campaign.
  • Managed customers products and services including checking, savings, certificate of deposit
  accounts.
  • Assisted customers with adjustment's to their account balance and monthly statements.

• Worked on western union campaign
• processed payments through multiple billers
• answered more then 150 calls per day