Amalia Caballero
Temple,GA
Summary
Dynamic and customer-focused professional with a proven track record at Hacienda San Antonio Mexican Restaurant. Expert in managing group reservations and delivering exceptional customer service. Skilled in complex problem-solving and multitasking, ensuring efficient dining flow and guest satisfaction. Eager to apply these strengths in a new role while continuing to grow and contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Hacienda San Antonio Mexican Restaurant
09.2022 - 08.2025
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Central High School
Carrollton, GA05-2025
Skills
- Complex Problem-solving
- Service prioritization
- Group reservations management
- Food inspection
- Customer service
- Strong multitasking
- Handling complaints
- Menu memorization
- Greeting guests
- Judgment and decision making
Languages
English
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Certification
- First Aid/CPR Certified
Timeline
Restaurant Hostess
Hacienda San Antonio Mexican Restaurant
09.2022 - 08.2025
High School Diploma -
Central High School
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