Amalia Chavez
LAS VEGAS,NEVADA
Summary
Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lash Artist
Self-employeed
02.2023 - Current
- Knowledge in classic, hybrid, wispy and volume style lash sets.
- Perform a thorough client consultation for desired look and discuss available lash options.
- Followed strict safety standards to protect clients from injury or infection.
- Bonded individual eyelash extensions to natural eyelash with liquid adhesive using proper isolation techniques.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Instructing clients on aftercare and recommending products.
- Taking payment and booking follow up appointments
Customer Service Sales Representative
RDI Corporation
06.2020 - 07.2022
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Certificate of Completion - Aesthetician
Milan Institute Las Vegas
Las Vegas, NV08.2023
Skills
- Isolation techniques
- Digital Recordkeeping
- Fanning technique
- Appointment Scheduling
- New Technique Development
- Tool, Equipment, and Surface Sanitizing
Certification
- Licensed Esthetician
- Certified Lash Tech
Stateboard license
Stateboard of Cosmetology Las Vegas Nevada
Languages
Spanish
Native or Bilingual
Timeline
Lash Artist
Self-employeed
02.2023 - Current
Customer Service Sales Representative
RDI Corporation
06.2020 - 07.2022
Certificate of Completion - Aesthetician
Milan Institute Las Vegas