Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Amalia Davis

Fort Mitchell

Summary

Dynamic professional with extensive experience in store operations and customer relations, notably at TFL Fashion and Accessories. Proven ability to enhance customer satisfaction through exceptional service and effective inventory control. Skilled in maintaining high-quality standards and fostering a loyal customer base, ensuring business stability and growth.

Overview

31
31
years of professional experience

Work History

Food Server

Starbucks
Fort Benning
08.2024 - 12.2024
  • Collaborated with team members to ensure efficient order processing and delivery.
  • Greeted guests in a friendly and welcoming manner.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, and chairs.
  • Ensured that all restaurant safety guidelines were followed at all times.

Store Owner

TFL Fashion and Accessories
Bacolod City
10.2015 - 10.2019
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.

Production Staff Member

Cosol Trading Corp.
Manila
11.2000 - 01.2002
  • Upheld high cleanliness standards within the workspace by routinely organizing materials and cleaning up after shifts were completed.
  • Assisted in meeting production deadlines by working closely with team members to complete tasks efficiently and accurately.
  • Warehousing, delivery and stocking.
  • Completed daily production targets by diligently performing assigned tasks while minimizing errors or defects in output.
  • Made sure that products were produced on time and are of good quality.

Sales Clerk

Gaisano Dept. Store
Iligan City
09.1998 - 10.1999
  • Kept front check out area clean and organized for efficient service.
  • Managed inventory to ensure optimal product availability for meeting customer needs.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.

Sales Clerk

RASCHEM Pharmacy
Iligan City
06.1994 - 03.1998
  • Coordinated with supply chain team to ensure timely restocking of popular items, avoiding sales losses due to out-of-stock situations.
  • Adapted sales strategies based on seasonal trends and customer demand, optimizing inventory levels and product offerings.
  • Maintained cleanliness and organization of sales floor, creating pleasant shopping environment.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Education

Diploma on Pharmacy Technician - Pharmacology

Alison
Online
04-2025

No Degree - Bachelor of Science in Hospitality Management

STI West Negros University
Bacolod City, Philippines
06.2023

No Degree - Bachelor of Science in Information Technology

La Consolacion College
Bacolod City, Philippines
06.2019

Programming - Programming NC IV

Iligan Computer Institute
Iligan City, Philippines
03.2010

Skills

  • Store operations
  • Business Networking
  • Store maintenance
  • Inventory Control
  • Customer Relations
  • Employee Development
  • Quality Assurance
  • Customer service
  • Basic pharmacology
  • Food safety practices

Additional Information

STI West Negros University-Bacolod, Official Transcript of Records, La Consolacion College- Bacolod, Official Transcript of Records, Programming NC IV Diploma, High School Diploma

Languages

English
Professional
Tagalog (Philippines)
Native/ Bilingual
Visayan (Philippines)
Native/ Bilingual

Timeline

Food Server

Starbucks
08.2024 - 12.2024

Store Owner

TFL Fashion and Accessories
10.2015 - 10.2019

Production Staff Member

Cosol Trading Corp.
11.2000 - 01.2002

Sales Clerk

Gaisano Dept. Store
09.1998 - 10.1999

Sales Clerk

RASCHEM Pharmacy
06.1994 - 03.1998

Diploma on Pharmacy Technician - Pharmacology

Alison

No Degree - Bachelor of Science in Hospitality Management

STI West Negros University

No Degree - Bachelor of Science in Information Technology

La Consolacion College

Programming - Programming NC IV

Iligan Computer Institute