Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
UNIT COORDINATOR
STAMFORD HOSPITAL
03.2012 - 06.2020
Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally.
Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
Assisted in ordering and serving patient meals, transporting patients and performing indirect patient care duties at competent level and according to needs of patient population served.
Monitored office supply inventory, requisitioning supplies and equipment as well as maintenance repair services.
Assisted with processing patient admissions, transfers and discharges.
Assembled and maintained patient medical records and other documents related to patient care.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
ENROLLMENT COUNSELOR
UNIVERSITY OF PHEONIX
11.2009 - 06.2010
Assisted with admissions process, financial aid process and obstacles that arose.
Taught students to navigate college applications process.
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Provided support and guidance to students experiencing academic and personal troubles.
Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Assisted students in selecting courses to align with interests and abilities.
Mentored students, offering advice and support on topic selection, appropriateness and academic value.
LEAD RECEPTIONIST
LONG RIDGE DERMATOLOGY
03.2008 - 11.2009
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Acted as first point of contact and set appointments for prospective clients.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Restocked supplies and submitted purchase orders to maintain stock levels.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Handled cash transactions and maintained sales and payments records accurately.
ADMINSTRATIVE ASSISTANT
EXPEDIENT TITLE
06.2005 - 06.2006
Organized and prepared tax and title documents for ownership of property.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Analyzed title documents to identify potential issues and resolve any discrepancies.
Drafted title abstracts and legal documents for real estate transactions.
Examined land records and identified potential problems with title search results.
Maintained efficient office operations by handling errands and administrative functions
ADMINSTRATIVE ASSISTANT
CITIGROUP
06.2004 - 06.2005
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded accordingly to support executive correspondence.
Volunteered to help with special projects of varying degrees of complexity.
OFFICE ASSISTANT
SHIPMAN AND GOODWIN
06.2001 - 06.2004
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Supported staff on special assignments and ad hoc projects.