Amalia Hightower
Summary
Adept Electrical Technician with a proven track record from the U.S Navy, specializing in electrical installations and safety. Demonstrated ability to enhance team efficiency and troubleshoot complex issues, ensuring optimal power distribution. Skilled in fostering strong relationships, both with team members and clients, leading to significant improvements in project completion rates and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Electrical Technician
U.S Navy
07.2019 - Current
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
- Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
- Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
- Collaborated with cross-functional teams to complete complex projects within deadlines.
- Safeguarded personnel and equipment by adhering to strict safety protocols during all tasks.
- Conferred with engineers and designers to investigate and solve failure issues.
Administrative Assistant
University Hospital And Clinics
10.2016 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed strategies to streamline and improve office procedures.
Store Team Member
Discount Drug Mart Pharmacy
04.2017 - 06.2018
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Education
High School Diploma -
Normandy High School
Cleveland, OH06.2019
Skills
- Electrical Troubleshooting
- Electrical Installation
- Hand and power tools
- Electrical Installations
- Electrical Safety
- Installation and repair specialist
- Team Player
- Troubleshooting expert
- Safety Training
- Power Distribution
Accomplishments
- Trained and mentored 15 junior personnel in preventive and corrective maintenance, troubleshooting procedures and damage control.
- Promoted to Senior Electrical Technician after just 24 months of employment.
- Collaborated with team of 3 in the development of Coalition of Sailors Against Destructive Decisions (CSADD).
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Electrical Technician
U.S Navy
07.2019 - Current
Store Team Member
Discount Drug Mart Pharmacy
04.2017 - 06.2018
Administrative Assistant
University Hospital And Clinics
10.2016 - 06.2019
High School Diploma -
Normandy High School