Summary
Work History
Education
Skills
Languages
Timeline
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Amalia Huerta

Miami,FL

Summary

Motivated multi-talented professional bringing 15 years of experience as a successful renaissance woman, demonstrating drive, determination, and promoting proactivity within the workplace. Strategic problem solver with excellent leadership and client relations abilities. Visionary executive implements plans that meet current and future needs. Key expertise in diverse industries such as hospitality, medical, and community outreach programs.

Work History

Surgical Coordinator Assistant

Jimenez & Siman M.D LLC
Miami, FL
5/17/19 - 01.2025
  • Verified patients insurance and collected pre-authorizations from providers.
  • Distributed treatment and procedural information to patients.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
  • Educated patients on at-home surgery preparation requirements and post-operative care process.
  • Reviewed CPT and ICD codes to check accuracy for billing.
  • Collected coinsurance and deductible payments prior to procedure date.
  • Worked with operating facilities to schedule procedures on behalf of four OB / GYNs surgeons.
  • Gathered current medical information and reviewed histories to gather details for surgeons.

Medical Assistant

Jimenez And Siman M.D. LLC
Miami, Florida
5/17/19 - 01.2025
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Front Desk Receptionist

Jimenez and Siman M.D. LLC
Miami, FL
5/17/19 - 01.2025
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Signed for packages, recorded deliveries, and distributed to personnel.
  • Scheduled meetings and meeting rooms for staff, corporate partners, and customers.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Worked with office manager to attain operational goals.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Pulled and organized requested documentation.
  • Conducted transactions, confirming patient information and processing according to standard protocol.

Telephone Operator

Jimenez & Siman M.D. LLC
Miami, FL
5/17/19 - 01.2025
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Answered up to 1,000 calls per day in fast-paced environment, transferring callers to appropriate personnel.
  • Scheduled appointments by sharing availability with callers and entering information into EMR/Intergy.
  • Assisted staff with technical issues by performing simple troubleshooting and registering helpdesk tickets with IT department.
  • Took messages from callers and accurately relayed details to intended staff.

Foundation & Community Projects Coordinator

Kiwanis Foundation of Little Havana
Miami, FL
1/4/16 - 6/29/18
  • Worked alongside the Marketing team to ensure community outreach is created, and delivers value to meet the needs of a target market.
  • Built relationships with strategic partners leading to business development opportunities.
  • Supervise program’s staff.
  • Schedule program work, oversee daily operations, coordinate the activities of the program and set priorities for managing the program.
  • Prepare or assist in the preparation of grant requests and funding continuation from outside sponsors.
  • Purchase or approve the purchase of equipment and supplies needed by the staff and program.
  • Devised strategic improvements to resolve issues and spearhead necessary operational updates.
  • Created and implemented marketing campaigns and directory services to help clients capitalize on new media and Internet advertising opportunities.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Monitoring the daily progress of projects
  • Providing detailed updates to project managers or other stakeholders
  • Communicating with clients or employers about project, event or campaign expectations and goals
  • Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds
  • Organizing third-party providers and vendors to deliver elements that can’t be produced in-house.

Education

Associate of Arts -

Florida International University
Miami, FL

Skills

  • Leadership skills
  • HIPAA compliance
  • Adaptability
  • Self-motivation
  • Detailed oriented
  • Insurance pre-certifications
  • Strategic business planning
  • Executive leadership
  • Industry partnership development
  • Close attention to detail and the ability to plan ahead
  • Ability to work under pressure
  • Administrative and clerical skills
  • Interpersonal skills, including excellent written and verbal communication
  • Decisiveness and good judgment to address pressing project matters when time is limited
  • Organization and time management to manage multiple tasks, sometimes for multiple projects, at once

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Surgical Coordinator Assistant

Jimenez & Siman M.D LLC
5/17/19 - 01.2025

Medical Assistant

Jimenez And Siman M.D. LLC
5/17/19 - 01.2025

Front Desk Receptionist

Jimenez and Siman M.D. LLC
5/17/19 - 01.2025

Telephone Operator

Jimenez & Siman M.D. LLC
5/17/19 - 01.2025

Foundation & Community Projects Coordinator

Kiwanis Foundation of Little Havana
1/4/16 - 6/29/18

Associate of Arts -

Florida International University

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Amalia Huerta