Amalia Hunter
Kearney,MO
Summary
I have grown a great deal in the past 14 years, as a team member and leader in my many roles at Westbrook Care Center. I have decided to make a career path change. Many of the skills I have obtained over the last decade are transferable, such as reliability, commitment to excellence, problem solving, teamwork, and attention to detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Director
Westbrook Care Center
04.2010 - Current
- Supervised day-to-day operations of the residential care facility, ensuring a high standard of resident care and service delivery.
- Developed, coordinated, and implemented comprehensive policies and procedures to ensure regulatory compliance across all departments in accordance with federal, state, and local regulations.
- Led the facility through successful state surveys and inspections; created and executed corrective action plans for noted deficiencies.
- Recruited, interviewed, hired, and onboarded staff to maintain optimal staffing levels and ensure quality of care.
- Mentored junior staff and department leaders by providing training, support, and performance feedback, fostering a culture of excellence and continuous improvement.
- Cultivated strong relationships with staff and residents' families to maintain effective communication and support resident advocacy.
- Interviewed prospective residents and families, conducted facility tours, and facilitated admissions for both residential care and independent living services.
- Oversaw medical record accuracy for 23+ residents, including drug inventory management and medication administration protocols.
- Maintained compliance with health and safety regulations; established and reviewed pandemic preparedness and emergency response plans.
- Developed and implemented marketing strategies and community outreach efforts to enhance public awareness and maintain a strong facility reputation.
- Conducted internal facility inspections and quality audits to ensure adherence to policies and support a safe, dignified environment for residents.
- Demonstrated initiative and accountability in addressing operational challenges and driving improvements in service and resident satisfaction.
Medical Assistant
Our Lady of Mercy Country Home
04.2008 - 11.2014
- Medical Records Management:
Performed daily organization, filing, and scanning of patient documents to maintain up-to-date and accurate medical records. - Supply Inventory Management:
Monitored medical supply levels and proactively placed replenishment orders to ensure continuous availability of essential items. - Medication Administration:
Administered prescribed medications to residents, following appropriate safety protocols and documentation practices.
Maintained a detailed inventory of medications to track usage and support regulatory compliance. - Resident Personal Care Assistance:
Supported residents with daily hygiene activities, including bathing and grooming, while promoting comfort and dignity. - Basic Wound Care:
Provided minor wound care under appropriate supervision, ensuring cleanliness and infection prevention. - Observation & Documentation:
Observed residents' physical and emotional conditions and accurately recorded changes to support ongoing care planning.
Education
High School Diploma -
Kearney High School
Kearney, MOSkills
- Customer Service – Adept at handling customer inquiries and resolving issues to ensure satisfaction
- Staff Supervision – Experienced in overseeing team performance and providing leadership and guidance
- Strategic Planning – Skilled in setting goals and developing action plans to drive organizational success
- Problem Solving – Strong analytical skills with the ability to assess issues and implement effective solutions
- Employee Scheduling – Proficient in creating and managing shift schedules to ensure adequate coverage
- Staff Management – Capable of recruiting, training, and motivating staff for optimal productivity
- Organizational Skills – Highly organized with the ability to manage multiple priorities efficiently
- Google Drive – Proficient in using Google Docs, Sheets, and Drive for collaboration and document management
- Schedule Oversight – Experienced in monitoring and adjusting schedules to meet operational needs
- Orientation and Training – Skilled in onboarding new hires and delivering effective training programs
- Reliability – Consistently dependable and trusted to complete tasks accurately and on time
- Attention to Detail – Meticulous with strong focus on accuracy and quality in all tasks
Certification
-Level 1 Med Aide
-CPR Certified
-Food Manager Certified
Timeline
Executive Director
Westbrook Care Center
04.2010 - Current
Medical Assistant
Our Lady of Mercy Country Home
04.2008 - 11.2014
High School Diploma -
Kearney High School
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