I have passion for growth, and seek opportunities enabling me to expand my career. I am Looking for a new opportunity to try something new and step outside my comfort zone.
Overview
14
14
years of professional experience
Work History
SR. Community Manager
ML Property Residential Services
Brookhaven, GA
07.2023 - Current
Multiple Communities size total 500+
Oversaw daily operations, maintenance and administration of various properties.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Collected monthly assessments, rental fees, deposits and payments.
Maintained accurate records of financial transactions Bank deposits, bank reconcile reports.
Managed all maintenance requests from tenants in a timely manner.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Prepared weekly, monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Negotiated leases, Renewal rental agreements
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Invoice processing, Bill payments
Payroll, Timekeeping, Training, New Hires,evaluations
Exercised direct supervision over all property staff.
Organized teams schedule
Built relationships with Service Techs and vendors and submitted associated billing statements.
Solicited and analyzed bids
Analyzed market Surveys regularly to identify opportunities for improving operational efficiency.
Compiled and conveyed operational and financial data to regional manager.
Organized owner visits, Lender visits
Property Manager
Bellevue Property Management LLC
09.2021 - 05.2023
Attracting new future residents through advertising, providing the best customer service, working on resident retention, running credit checks
Preparing and managing budgets
Generating Weekly & Month end reports
Setting rental rates, negotiating current leases, maintaining a lower ATR
Handling delinquency reports
Addressing tenant complaints and inspecting vacated units
Annual inspections
Supervised a total of 3 people 2 Maintenance technicians, office assistant, Organizing resident annual events
Contracting new vendors, maintaining a professional working place, working as a team, supervising repairs and maintenance work
Collecting rent dealing with late payments, handling operating expenses
Invoice bills processing and payments
Maintaining records of income & expenses, signed new leases, following up on service request, preparing reports on the financial performance of property
Terminating leases and initiating eviction proceedings
Current formal training of Fair Housing Rules and Regulations
Property size 152+ units.
Assistant Manager
Olympic Management INC.
02.2014 - 08.2020
Inspecting property conditions and coordinating with property manager as well as maintenance supervisor, helping manage budgets, accounts, rent collections, managing delinquency reports for property manager, tenant notices
Creating and updating marketing materials to attract new future residents
Maintaining organized and updated resident files and records
The ability to meet deadlines for the property manager
Efficient organizational and multi-tasking abilities
Strong interpersonal skills, ability to interact professionally with tenants, vendors and maintenance team, Knowledge of real estate laws
As well as formal training in Fair Housing Rules and Regulations
Property size 125+units.
Leasing Agent/Leasing Manager
Pinnacle Property Management
07.2010 - 12.2014
Showing and leasing apartment units to prospective residents
Greet prospects and answering questions about the amenities, leased apartments by highlighting the quality of the community and the amenities available at the property
Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
Ensuring all fees, deposits or are collected by prospects, deliver outstanding customer service for resident retention
Track all leads via the guest card system and follow up with all prospects
Maintain knowledge about local market conditions; Responsible for shopping local competition
Planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals
Complete move-in process complete lease signing
Activities may include resident screening, pre-tour unit, income verification, file maintenance, compliance screening