Amalia Mendzhuna
Staten Island,NY
Summary
Friendly and reliable worker with a strong work ethic and excellent customer service skills. Comfortable working in fast-paced environments, handling multiple tasks, and maintaining cleanliness. Quick learner, motivated to grow and provide great service.
Overview
4
4
years of professional experience
Work History
Carpet Cleaner
Megaplanet
06.2023 - 09.2026
- Operated carpet cleaning machines to ensure effective cleaning results.
- Assessed carpet conditions to determine appropriate cleaning methods and products.
- Maintained equipment by performing routine inspections and basic repairs.
Crepes Maker
Velocci
New York, NY
03.2026 - 04.2026
- Prepared a variety of crepes using fresh ingredients and traditional techniques.
- Managed cooking station ensuring timely preparation during peak hours.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Collaborated with team members to streamline crepe production processes.
- Assisted in menu development by experimenting with new crepe fillings and flavors.
Cashier
Velocci
New York, NY
03.2026 - 04.2026
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Managed cash register operations while maintaining a balanced cash drawer.
- Handled returns and exchanges in accordance with company policies.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of the checkout area for optimal customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Barista Trainee
Velocci
New York, New York
03.2026 - 04.2026
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the workspace and equipment.
- Assisted in inventory management and restocking supplies as needed.
- Engaged with customers to provide excellent service and product knowledge.
- Operated espresso machines and grinders following safety protocols.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash transactions accurately at the register.
- Assisted in the preparation of beverages, such as coffees, teas, and smoothies.
- Restocked condiments, napkins, cups, utensils. as needed.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with supplies for coffee bar items.
- Checked temperatures of equipment used for brewing coffee or tea and ensured proper functioning.
- Prepared food items according to recipes and presentation specifications.
- Performed opening and closing duties including restocking supplies, cleaning counters.
- Operated espresso machines correctly in accordance with company guidelines.
- Attended regular training sessions on customer service techniques and product knowledge.
- Provided friendly customer service while taking orders and responding to inquiries.
- Greeted customers upon entering the store and provided them with menu information.
- Ensured that all products were prepared in a timely fashion according to established standards.
- Responded promptly to customer complaints in a courteous manner.
- Adhered to company policies regarding product quality standards.
- Monitored inventory levels of ingredients needed for drinks and foods served at the cafe.
Babysitter
Private Home
Staten Island, New York
02.2025 - 08.2025
- Supervised children during daily activities and ensured their safety.
- Planned engaging educational activities to stimulate learning and creativity.
- Managed children's schedules, including playdates and extracurricular activities.
- Prepared nutritious meals and snacks according to dietary needs.
- Communicated effectively with parents regarding children's behavior and needs.
Dance Teacher's Assistant
House of culture of Uzbekistan
02.2023 - 08.2024
- Assisted lead dance instructor in preparing lesson plans and choreography.
- Supported students during classes, providing individual feedback and encouragement.
- Organized and maintained dance studio equipment and supplies for classes.
- Coordinated with parents regarding class schedules and student progress updates.
Education
Tottenvile
Staten Island, NYSkills
- Customer service
- Time management
- Team collaboration
- Problem resolution
- Effective communication
- Project organization
- Inventory management
- Equipment maintenance
- Educational planning
- Upholstery care
- Stain removal techniques
- Deep cleaning expertise
- Safe chemical handling
- Work orders
- Floor care
- Teamwork
- Problem solving
- Food preparation
- Online orders preparation
- Identification checks
- Credit and cash transactions
- POS systems
- Product recommendations
- Multitasking and organization
- Conflict resolution
- Cash handling
- Credit card processing
- Patience and empathy
- Payment collection
- Basic math
- Guest inquiries
- Payment posting
- Report preparation
- Drink customization
- Order taking
- Cleanliness
- Espresso preparation
- Coffee brewing
- Sales expertise
- Espresso machine operations
- Dining room maintenance
- Opening and closing coordination
- Team player
- Sandwich preparation
- Coffee machinery
Languages
English
Professional
Russian
Native/ Bilingual
Ukrainian
Professional
Affiliations
Training in multiple dance styles to improve coordination, rhythm, flexibility, and performance skills.
Practicing sketching and visual art to develop creativity, attention to detail, and visual thinking.
Consistent fitness training focused on strength, endurance, discipline, and overall health.
Timeline
Crepes Maker
Velocci
03.2026 - 04.2026
Cashier
Velocci
03.2026 - 04.2026
Barista Trainee
Velocci
03.2026 - 04.2026
Babysitter
Private Home
02.2025 - 08.2025
Carpet Cleaner
Megaplanet
06.2023 - 09.2026
Dance Teacher's Assistant
House of culture of Uzbekistan
02.2023 - 08.2024
Tottenvile