Summary
Overview
Work History
Education
Skills
Timeline
Amalia Mouzakitis

Amalia Mouzakitis

Summary

Dedicated Salon Manager bringing 5 years of progressive experience in industry. Expertise in business development and marketing. Collaborative team player excels in fast-paced environments. Personable Stylist Manager offering 5-year background efficiently running salon operations. Proficient in maintaining inventory of supplies, resolving guest complaints and issues and recruiting and training staff. In-depth knowledge of modern cuts and styles, beauty trends and hair products. Comfortable working with various lengths, textures and volumes of hair. Outgoing and warm professional committed to meeting beauty service needs. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

8
8
years of professional experience

Work History

Stylist/Shiftlead/Assistant Manager

Beauty International, LLC
03.2017 - 01.2023
  • Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
  • Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
  • Created detailed descriptions of salon and spa packages, discounts, and facility features to inform customers of offerings.
  • Conducted [Number] personal sessions per [Timeframe] to address client hair and skin issues, suggesting suitable salon services and treatments.
  • Boosted professional hair care product sales [Number]% through upselling, visual merchandising and retail display optimization.
  • Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Stylist

Drybar Holdings, LLC
10.2017 - 02.2019
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

Bartender

Drybar Holdings, LLC
11.2016 - 10.2017
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Consulted with managers to organize special events and promotions.

Education

High School Diploma -

Empire Beauty School - Queens, Queens, NY
03.2015

Skills

  • Profit Enhancement
  • Applied Styling Techniques
  • Revenue Generation
  • Streaming Media
  • Hair Conditioning and Styling
  • Cleanliness and Sanitation
  • Problem-Solving Skills
  • Employee Retention
  • Scalp Massages

Timeline

Stylist - Drybar Holdings, LLC
10.2017 - 02.2019
Stylist/Shiftlead/Assistant Manager - Beauty International, LLC
03.2017 - 01.2023
Bartender - Drybar Holdings, LLC
11.2016 - 10.2017
Empire Beauty School - Queens - High School Diploma,
Amalia Mouzakitis