Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amalia Rangel

San Antonio,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Assistant Director

Mi Casa Child Centers
02.2023 - Current
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Created and updated records and files to maintain document compliance.

Dispatch

M Company
06.2020 - 08.2022
  • Planned and prioritized assigned tasks to meet deadlines.
  • Coordinated scheduling in high-volume environment.
  • Kept work area safe, organized and clean according to general office practices and OSHA requirements.
  • Managed fleet transportation dispatching for Location
  • Organized paperwork and explained individual job parameters for each assignment.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.

Team Lead

St PJS Foster Home
03.2019 - 05.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Customer Sales Representative

Conns Warehouse
05.2017 - 06.2019
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.

Education

Diploma -

Luther Burbank High School
06.2009

Skills

  • Training and Development
  • Financial Management
  • Business Planning
  • Daily Production Reports
  • Staff Management
  • Positive Reinforcement Strategies
  • Childcare Facilities
  • Team Operations
  • Scheduling and Coordination
  • Recordkeeping Accuracy

Languages

English
Full Professional

Timeline

Assistant Director

Mi Casa Child Centers
02.2023 - Current

Dispatch

M Company
06.2020 - 08.2022

Team Lead

St PJS Foster Home
03.2019 - 05.2020

Customer Sales Representative

Conns Warehouse
05.2017 - 06.2019

Diploma -

Luther Burbank High School
Amalia Rangel