Amalia Rodriguez
Oshkosh
Summary
Adept Massage Therapist with a proven track record at Sun Mountain Spa, enhancing client well-being through tailored deep tissue and Therapeutic massages. Excelled in client retention and education on self-care practices, significantly boosting repeat business. Committed to professional development, continuously expanding treatment modalities to exceed client expectations. Demonstrates exceptional customer service and ethical standards in all interactions.
Overview
4
4
years of professional experience
Work History
Massage Therapist
Sun Mountain Spa
01.2021 - 12.2024
- Applied various massage techniques based on individual client requirements to boost relaxation.
- Managed appointment scheduling, answered incoming calls, welcomed clients upon arrival.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
Education
Certificate - Massage Therapist
Aveda IBW
Milwaukee, WI08.2020
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Trigger point massage
- Hot stone massage
- Sports massage
- Reflexology techniques
- Myofascial release
- Prenatal massage
- Ongoing Professional Development
- Range of motion improvement
- Aroma therapy
- Self-care practices
- Therapeutic touch
- Reflexology
- Lymphatic drainage
- Geriatric massage
- Client retention
- Client assessment
- Spa treatment knowledge
- Customer service
- Appointment scheduling
- Chair massage
- Cupping therapy
- Cash handling
- Email and phone etiquette
- Product and service promotion
Timeline
Massage Therapist
Sun Mountain Spa
01.2021 - 12.2024
Certificate - Massage Therapist
Aveda IBW
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