Amalia Ulloa
Phoenix,AZ
Summary
Dynamic sales professional with a proven track record at Staylisted, excelling in customer relations and sales presentations. Skilled in lead prospecting and objection handling, I effectively enhance client satisfaction and drive revenue growth. My strong interpersonal communication and active listening abilities foster lasting relationships and successful sales outcomes.
Overview
12
12
years of professional experience
Work History
Sales Representative
Staylisted
09.2019 - Current
- Conducted market research to identify potential leads and customer needs.
- Developed product presentations tailored to client requirements and preferences.
- Managed customer inquiries and provided timely solutions to enhance satisfaction.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Collaborated with marketing teams to align campaigns with sales objectives.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Customer Service Representative
Iconic Results
03.2017 - 09.2017
Assisted clients in obtaining home loans and facilitated their transition to bank agents.
Sales Representative
Associated Supply
01.2014 - 2017
Facilitated sales of ink and toner to business leaders.
Cold calls
Reloader up, selling existing customers.
Education
GED -
GED
Phoenix, ArizonaSkills
- Use to handling stressful interactions
- Manage customers relationships CRM
- Working with a customer success platform
- Building relationship with customers to improve satisfaction and retention
- Collections
- Customer relations
- Sales
- Finance
- Collector qualifications
- Customer relationship building
- Interpersonal communication skills
- Sales presentations
- Sales closing
- Product and service sales
- Objection handling
- Cold calling
- Lead prospecting
- Closing techniques
- Debt negotiation
- Billing procedures
- Repayment plan structuring
- Outbound calling
- Relationship building
- Call center experience
- History research
- Sales experience
- Team oversight
- Payment acceptance
- Active listening
- Payment plan management
- Billing practices
- Call center background
- Product and service knowledge
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Calm under pressure
Timeline
Sales Representative
Staylisted
09.2019 - Current
Customer Service Representative
Iconic Results
03.2017 - 09.2017
Sales Representative
Associated Supply
01.2014 - 2017
GED -
GED