Amalia Valles De Lerma
Phoenix,AZ
Overview
24
24
years of professional experience
Work History
Cook
Southwest Key Casa kokopelli
Mesa , AZ
04.2018 - Current
- Resolved customer complaints regarding food quality or services provided.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Monitored stock levels of food items and ordered more when necessary.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Received and stored food and supplies.
Cook
Southwest keys Casa Phoenix 922
Phoenix, AZ
03.2018 - 05.2019
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Adhered to food safety standards when storing and preparing foods.
- Monitored stock levels of food items and ordered more when necessary.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Owner
Cocos Y Mariscos Las Palmeras
Phoenix, AZ
03.2012 - 10.2017
- Developed policies and procedures for the organization.
- Conducted performance reviews for employees on a regular basis.
- Ensured compliance with applicable laws and regulations related to business operations.
- Reviewed legal documents related to business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Analyzed market trends to identify new business opportunities.
- Provided direction and guidance to employees.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Waitress Trainer
La Mexicana Restaurant
Phoenix, AZ
01.2001 - 08.2006
- Assessed waiters' knowledge of restaurant policies and procedures related to customer service standards.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Instructed new staff members on food handling procedures and service techniques.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
- Explained goals and expectations required of trainees.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
Education
Bachelor of Nursing - Nursing Education
Universidad Automana De Sinaloa
Tiera Blanca Culican Sinaloa 06-1985
High School Diploma -
Antionio Nacayama
Sinaloa Mexico09-1980
Skills
- Food handling
- Recipe-based cooking
- Contamination prevention
- Grilling
- Frying
- Sanitation
- Cooking
- Ingredients measuring
- Dish preparation
- Surface cleaning
- Food presentation
- Sauteing
- Food plating
- Sauce making
- Plate presentation
- Temperature control
- Special diets
- Food storage
- Ingredient selection
- Food handler certification
Timeline
Cook
Southwest Key Casa kokopelli
04.2018 - Current
Cook
Southwest keys Casa Phoenix 922
03.2018 - 05.2019
Owner
Cocos Y Mariscos Las Palmeras
03.2012 - 10.2017
Waitress Trainer
La Mexicana Restaurant
01.2001 - 08.2006
Bachelor of Nursing - Nursing Education
Universidad Automana De Sinaloa
High School Diploma -
Antionio Nacayama
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