Amalia Yates
Inventory Control Clerk
The Woodlands,TX
Summary
Dynamic Inventory Control Clerk at CVS Warehouse with expertise in stock organization and auditing processes. Proven ability to enhance operational efficiency and accuracy through effective inventory tracking. Strong interpersonal skills foster collaboration with cross-functional teams, driving improvements in inventory flow and achieving significant reductions in discrepancies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Control Clerk
CVS Warehouse
Conroe, Texas
03.2025 - Current
- Streamlined processing of incoming shipments and organization of stock in designated areas.
- Performed regular audits to confirm inventory accuracy and rectify discrepancies.
- Leveraged warehouse management systems for efficient tracking and reporting of inventory data.
- Established best practices for maintaining cleanliness within storage areas.
- Partnered with cross-functional teams to optimize inventory flow and enhance efficiency.
- Organized, labeled, and inventoried items for streamlined tracking and retrieval processes.
- Supported monthly physical inventory counts, ensuring reconciliation of identified discrepancies.
Assistant Manager
Take 5 Minute Oil Change
Spring, Texas
08.2024 - 12.2024
- Delivered excellent customer service and processed payments for services rendered.
- Assumed responsibility as Shop Manager during manager’s absence.
- Managed floor operations to ensure employee placement and vehicle readiness.
- Executed opening and closing procedures efficiently.
- Assisted with inventory counting and adjustments.
- Trained new employees on standard operating procedures.
- Performed auto services including draining motor oil and changing filters.
- Restocked inventory and maintained optimal levels on the floor.
Assistant Manager
Domino’s Pizza
Spring, Texas
04.2019 - 08.2024
- Handle customer inquiries and complaints via phone, email, or in-person, ensuring prompt and courteous responses.
- Provide product and service information to customers, addressing their needs and concerns effectively.
- Process orders, returns, and exchanges, ensuring accuracy and adherence to company policies.
- Maintain customer records and update account information as necessary.
- Resolve billing issues and discrepancies, coordinating with other departments as needed.
- Assist customers with troubleshooting technical issues or providing step-by-step guidance.
- Upsell and cross-sell products and services to enhance customer satisfaction and increase sales.
- Monitor customer feedback and suggest improvements to enhance the customer experience.
- Maintain a high level of professionalism and empathy in all interactions.
- Achieve individual and team performance goals, including response time, resolution time, and customer satisfaction metrics.
- Assist in the development and implementation of store policies and procedures to ensure smooth operations.
- Supervise and support staff, providing guidance, training, and performance feedback.
- Oversee daily operations, including opening and closing procedures, cash handling, and inventory management.
- Monitor sales performance and develop strategies to achieve sales targets and improve profitability.
- Handle customer complaints and escalations, ensuring timely and satisfactory resolutions.
- Assist in recruiting, hiring, and onboarding new employees.
- Coordinate staff schedules and ensure adequate coverage during peak times and special events.
- Conduct regular meetings with staff to communicate goals, updates, and expectations.
- Assist in managing store budgets, expenses, and financial reports.
- Maintain a safe and clean work environment, ensuring compliance with health and safety regulations.
- Collaborate with upper management to develop and implement marketing and promotional strategies.
Hostess & Waitress
Outback Steakhouse
Conroe, Texas
11.2017 - 02.2019
- Warmly greeted guests upon arrival and assessed server availability to ensure efficient seating arrangements.
- Took preliminary orders in the absence of servers, maintaining effective communication and assistance with the serving staff as needed.
- Assisted in maintaining a welcoming and organized dining environment.
- Welcomed guests, accurately recorded their orders, and consistently monitored their needs to provide an exceptional dining experience.
- Managed and adjusted guest checks as necessary, promoting and upselling Dine Rewards cards to enhance customer value.
- Completed side work and back-of-house (BOH) tasks at the end of each shift, ensuring a clean and organized workspace.
Cashier
Walmart
Conroe, Texas
12.2016 - 08.2017
- Welcomed customers and verified receipts prior to store exit, ensuring a positive final impression and adherence to store policies.
- Assisted disabled customers with electronic scooters, providing exceptional customer service and support.
- Restocked and organized nearby shelves, maintaining a clean and orderly shopping environment.
- Processed various forms of payment in accordance with company policies, ensuring accuracy and efficiency.
- Assisted customers with loading their carts, ensuring all items were paid for and accounted for before exiting the store.
- Managed product returns to appropriate departments and provided coverage for various departments during employee break periods.
Cashier
Dunkin Donuts & Baskin Robbins
Conroe, Texas
05.2016 - 08.2016
- Greeted customers warmly, delivering friendly and efficient service.
- Accurately recorded customer orders, ensuring all details were correct.
- Operated cash register, processed transactions via cash, credit/debit cards, and mobile payments.
- Maintained knowledge of menu items, including seasonal specials and promotions.
- Provided information on product ingredients and potential allergens to customers.
- Suggested additional items or upgrades to enhance customer experience and drive sales.
- Ensured order accuracy and adherence to quality standards before serving.
- Maintained a clean work area, adhering to health and safety guidelines.
Education
High School Diploma -
Conroe High School
3200 W Davis Street Conroe, TX 7730405.2018
Skills
- Client relations and support
- Stock organization
- Warehouse management
- Inventory tracking
- Auditing processes
- Financial reconciliation
- Cycle counts
- Promotional sales
- Demand forecasting
- Conflict mediation
- Reception operations
- Event organization
- Leadership development
- Team oversight and training
- Project coordination
- Operational efficiency strategies
- Effective communication skills
- Interpersonal relations expertise
- Active listening techniques
- Problem-solving abilities
- Decisive decision making
- Stress resilience strategies
- Proficient in hospitality software
- Skilled in Microsoft Office Suite applications
- Awareness of industry trends
Certification
- CPR Certified, 07/01/26
- Pharmacy Technician Trainee License, Texas State Board of Pharmacy, 389226, Active, 06/30/27
Timeline
Inventory Control Clerk
CVS Warehouse
03.2025 - Current
Assistant Manager
Take 5 Minute Oil Change
08.2024 - 12.2024
Assistant Manager
Domino’s Pizza
04.2019 - 08.2024
Hostess & Waitress
Outback Steakhouse
11.2017 - 02.2019
Cashier
Walmart
12.2016 - 08.2017
Cashier
Dunkin Donuts & Baskin Robbins
05.2016 - 08.2016
High School Diploma -
Conroe High School