Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amalu Kassa

Lawrenceville,GA

Summary

Dynamic Operations Manager with a proven track record at Kay Lu LLC, excelling in project management and vendor relations. Adept at enhancing efficiency through data analysis and fostering collaboration. Recognized for strong leadership and problem-solving skills, driving continuous improvement and delivering exceptional customer service.

Overview

10
10
years of professional experience

Work History

Operations Manager

Kay Lu LLC
Lawrenceville, GA
12.2014 - 09.2024
  • Logistics and Scheduling: Overseeing employee scheduling, managing logistics, and ensuring smooth operations.
  • Project Management: Monitoring projects, tracking deadlines, and ensuring timely completion.
  • Budgeting and Finance: Assisting with budgeting, expense reports, and forecasting.
  • Communication and Collaboration: Facilitating communication between departments and stakeholders.
  • Policy and Procedure Development: Collaborating with managers to establish operational policies and procedures.
  • Problem Solving: Identifying and resolving operational challenges and inefficiencies.
  • Data Analysis and Reporting: Collecting, analyzing, and reporting on operational data.
  • Vendor Management: Managing relationships with vendors and contractors.
  • Inventory Management: Monitoring and managing inventory levels.
  • Quality Control: Implementing and maintaining quality control measures.
  • Administrative Support: Providing administrative support to all departments.
  • Customer Service: Providing excellent customer service to internal and external stakeholders.
  • Continuous Improvement: Identifying opportunities to streamline processes and improve .

Education

Bachelor of Arts - Graphic Design

Savannah College of Art And Design
Savannah, GA
03-2000

Skills

  • Organizational and Time Management Skills: Essential for managing multiple tasks and deadlines
  • Communication and Interpersonal Skills: Effective communication with various stakeholders is crucial
  • Problem-Solving and Analytical Skills: Identifying and resolving operational issues
  • Technical Proficiency: Strong computer skills and knowledge of office equipment
  • Knowledge of Relevant Industry Standards: Familiarity with relevant industry regulations and best practices
  • Project Management Skills: Experience in planning, executing, and monitoring projects
  • Financial Acumen: Understanding of budgets, financial reports, and forecasting
  • Customer Service Skills: Ability to provide excellent customer service
  • Leadership Skills: Ability to motivate and lead teams
  • Conflict Resolution Skills: Ability to resolve conflicts and mediate disputes

Timeline

Operations Manager

Kay Lu LLC
12.2014 - 09.2024

Bachelor of Arts - Graphic Design

Savannah College of Art And Design

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