Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amaly A. Madrigal

San Antonio

Summary

Dynamic Quality and Compliance Specialist with a proven track record at FirstDay Foundation, leading over 100 investigations and enhancing compliance training. Skilled in regulatory compliance and risk management, I streamlined reporting processes, achieving 100% on-time submissions while fostering collaboration across teams. Passionate about ensuring child safety and operational excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Quality and Compliance Specialist

FirstDay Foundation
San Antonio
01.2021 - Current
  • Led over 100 investigations into alleged child abuse/neglect, ensuring compliance with Texas law and child welfare standards.
  • Inspected childcare facilities for regulatory compliance, identifying and resolving safety risks through detailed action plans.
  • Streamlined investigative reporting processes, ensuring 100% of reports were submitted within strict deadlines.
  • Facilitated training sessions to enhance personnel understanding of compliance responsibilities, resulting in improved adherence to state standards.
  • Implemented effective risk evaluation methods, reducing non-compliance incidents by 20%.
  • Provided guidance to staff on regulatory requirements, policies, and procedures.
  • Maintained accurate records of all activities related to compliance monitoring.
  • Performed risk assessments to identify areas of non-compliance and potential risks.

Project Manager Assistant

Joeris General Contractors, Ltd.
San Antonio
01.2020 - 01.2021
  • Processed over 200 contracts, subcontracts, and change orders, ensuring accuracy and adherence to project timelines.
  • Maintained project documentation and logs, supporting the on-time delivery of key milestones.
  • Optimized communication with subcontractors, suppliers, and clients, resolving contractual issues effectively.
  • Coordinated project meetings and documented minutes to support seamless collaboration across stakeholders.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Managed multiple projects with competing deadlines simultaneously.
  • Built and established strong partnerships with teams, vendors and contractors.

Broadcast Radio Traffic Coordinator

San Antonio Spurs Sports & Entertainment
San Antonio
01.2015 - 01.2020
  • Executed over 1,000 radio deliverables for four franchises, ensuring compliance with contractual agreements.
  • Collaborated with corporate partnerships and marketing teams to implement media campaigns, increasing partner satisfaction.
  • Improved media trafficking processes, enhancing operational efficiency and meeting 100% of broadcast deadlines.
  • Maintained relationships with affiliate media partners to ensure smooth execution of promotional content.
  • Organized team-building events as part of the Social Activities Committee, fostering a positive workplace culture.

Bulk Plant Administrator

Schlumberger
Von Ormy
01.2013 - 01.2015
  • Managed daily data entry for material transactions in SAP, processing over 500 purchase orders and inventory updates.
  • Conducted quarterly inventory audits, achieving 98% accuracy in material tracking and reconciliation.
  • Trained 10 contract workers on SAP systems, improving operational productivity.
  • Communicated effectively with cross-functional teams to ensure timely delivery of materials.
  • Developed strategies for optimizing workflow efficiency within the plant facility.
  • Performed regular audits of inventory levels and adjusted stock accordingly based on current demand.
  • Managed inventory levels of raw materials, components and finished goods.

Advanced Faith-Based Recruiter & Foster-Adoptive Home Development Worker

State of Texas – Child Protective Services
San Antonio
01.2013 - 12.2013
  • Recruited and verified 50+ foster and adoptive families through innovative social media campaigns and outreach programs.
  • Delivered PRIDE training to prospective parents, increasing program enrollment by 15%.
  • Developed streamlined recruitment strategies and maintained comprehensive documentation to support program goals.
  • Monitored licensed foster homes, ensuring 100% compliance with state regulations.

Advanced Sexual Abuse Investigator IV

State of Texas – Child Protective Services
San Antonio
01.2004 - 01.2010
  • Investigated over 500 reports of child abuse/neglect, ensuring child safety through timely interventions.
  • Collaborated with law enforcement, schools, and social services to gather evidence and provide comprehensive case support.
  • Testified in court proceedings, influencing critical decisions to protect vulnerable children.
  • Developed child protection plans that reduced recidivism in high-risk families.
  • Created written summaries detailing investigative findings for use by legal authorities in criminal proceedings against perpetrators of child abuse or neglect.
  • Adhered strictly to confidentiality guidelines when handling sensitive information related to open investigations.
  • Collaborated with external agencies such as Child Protective Services to ensure appropriate follow-up action was taken for each case investigated.
  • Participated in multidisciplinary team meetings with representatives from various agencies involved in the investigation process.

Education

Bachelor of Arts - History, Psychology

University of the Incarnate Word
San Antonio, TX

Skills

  • Regulatory Compliance & Risk Management
  • Regulatory compliance
  • Risk assessment
  • Investigative reporting
  • Project management
  • Compliance monitoring
  • Project Coordination & Operational Efficiency
  • Investigations & Report Writing
  • Communication & Stakeholder Collaboration
  • Data Management (SAP) & Process Improvement
  • Training & Public Engagement
  • Compliance oversight

Certification

Notary Public, State of Texas

Timeline

Quality and Compliance Specialist

FirstDay Foundation
01.2021 - Current

Project Manager Assistant

Joeris General Contractors, Ltd.
01.2020 - 01.2021

Broadcast Radio Traffic Coordinator

San Antonio Spurs Sports & Entertainment
01.2015 - 01.2020

Bulk Plant Administrator

Schlumberger
01.2013 - 01.2015

Advanced Faith-Based Recruiter & Foster-Adoptive Home Development Worker

State of Texas – Child Protective Services
01.2013 - 12.2013

Advanced Sexual Abuse Investigator IV

State of Texas – Child Protective Services
01.2004 - 01.2010

Bachelor of Arts - History, Psychology

University of the Incarnate Word

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