Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic

Aman Bansal

Frisco,TX

Summary

Over 18 years of proven experience in Business development, Account management, Negotiations, Budgeting, Logistics planning and Sales, Transportation management, Carrier relations, Freight Brokerage, Vendor relationship, Fleet management and supply chain solutions. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty.

Overview

19
19
years of professional experience
4
4
years of post-secondary education

Work History

Senior Account Manager

Transhorn Group
12.2023 - Current
  • Responsible for generating business prospects, maintaining client relationships and creating effective account strategies.
  • Generated revenue increase of 20% in last 2 years by starting dedicated routes with JB HUNT, RXO, CH ROBINSON etc.
  • Translates the strategy into a clear direction for the business and engages other teams with a clear direction, goals and targets, and drives tactical execution.
  • Negotiate favorable contracts with vendors, securing high demanding contracts from big customers.
  • Main point of contact for customer satisfaction and risk management. Also working effectively with internal and external stakeholders to understand their needs and expectations.
  • Responsible for ensuring timely and accurate invoicing, also prepared reports for quarterly business review.
  • Responsible for establishing budgets and timelines for projects.
  • Analyze supply chain processes and also conduct research through the knowledge of business analysis.
  • Developed and executed Annual business plan.
  • Responsible for ensuring SLAs are effectively managed.
  • Responsible for Equipment sourcing to maximize profitability and capacity.
  • Analyze data and business trends to identify areas for improvement within the supply chain, leading to more effective decision-making, and always helping in sourcing when required.
  • Responsible for building a profitable book of business and achieving sales goals while successfully managing multiple priorities with a sense of urgency.
  • Benchmarked company's logistics performance against industry best practices, identifying opportunities for growth and improvement.
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.

Sr Manager - Transportation Operations

Transhorn Group
10.2018 - 04.2025
  • Responsible for efficient and effective movement of goods or people, ensuring timely delivery, compliance with regulations, and cost-effectiveness.
  • Managed 45+ active equipments and trained a team of 10 professionals regarding DMV registrations, accidents, losses, repossession, settlements and returns.
  • Primary point of contact for clients on operational matters.
  • Responsible for invoice processing, managing customer inquiries, and coordinating with internal teams.
  • Navigating all customer requests including those that may come last-minute upon the supply chain delivery timelines.
  • Analyzed transportation data to identify trends and inefficiencies. Worked closely with account Executives to manage client relationships and ensure a smooth client experience.
  • Accounted for annual business growth activities and also tracked KPI's.
  • Utilize software tools and technologies for transportation planning and analysis.
  • Collaborated with other departments, such as finance, IT, or customer service, to address operational issues.
  • Soliciting additional freight opportunities that eliminate empty miles when necessary.
  • Negotiated with customers and carriers on a day to day basis.
  • Created an annual budget and responsible for data analysis to make sure there operation and finance team is on the same page.
  • Cross functional coordination with finance, marketing, sales, accounting team etc. regarding annual budget and P&L.
  • First point of contact for customers or third party queries and actively involved in RFO's and RFQ's. Created SOP's for the company.
  • Responsible for Cargo theft incidents, Equipment accident and cargo claim, Equipment procurement etc.
  • Conducted data and business analysis to stay in compliance with FMCSA and customer regulations.
  • Identified risks and opportunities across the transportation industry and partnered with cross functional team members regarding annual business plan.
  • Lead the execution of supply chain innovation by minimizing the effect of long supply chain ocean freight delays and covid impacts across regions.
  • Maintained clear communication among team members and taught them the importance of customer relationship.
  • Developed and mentored direct reports through immediate performance feedback, quarterly/annual performance reviews, individual development to increase overall operational efficiency and output of the company.

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Business Development Manager

Transhorn Logistics LLC
10.2018 - 12.2023
  • Created an entire freight forwarding division with 15 global team members utilizing network connections and delivered revenue of >$5M in the first year.
  • Managed and grew existing and new customer relationships, serving as the main point of contact for their transportation needs.
  • Worked diligently and opened big accounts of UPS, Hyundai, DHL, UPS etc.
  • Analyzed sales data and also negotiated contracts.
  • Ensured the timely and successful delivery of our solutions according to customer needs and objectives.
  • Generated progress reports for clients and senior leaders within the organization.
  • Responsible for forecasting and tracking key account metrics.
  • Cross functional coordination to improve sourcing process as per Transhorn's protocol and guidelines.
  • Responsible for creating innovative approach everyday to survive in this fast changing and fast moving logistics world.
  • Responsible for researching high-traffic market areas nationwide; identify potential carriers; and determine carriers logistics needs.
  • Purposed creative supply chain solutions to key customers which reduced their transit time and cost especially during port congestion's and lockdown.
  • Prepared, presented, and executed quotes/bids for customers like DHL, UPS, Wabash, Hyundai Trans lead, Fleet one etc. and quelled critical customer issues across the supply chain.
  • Created SOP’s for the brokerage department. Hired trained and evaluated brokerage teams. Also Handled freight claims with shippers, carriers, and insurance companies from inception to resolution.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.

Account Manager and Freight Broker

US Cargo Link
10.2017 - 10.2018
  • Started in carrier sales and then got promoted to the account manager position. As a sales farmer, Led and delivered increased business sales with United Airlines, Singapore Airlines, Singapore airlines, DHL etc. and ensured the highest quality service for accounts and their shipping lanes.
  • Interacted with multi-functional teams in marketing, finance, sales across end to end supply chain and served as a link between technical and commercial functions.
  • Established a good relationship with customers and also stayed up to date with new developments/policies.
  • Ensured the timely and successful delivery of our solutions according to customer needs and objectives.
  • Prepared reports on account status and invoicing.
  • Purposed supply chain solutions which include Inventory levels, Distribution network configuration and Transportation for both shipping and receiving. Acted as the liaison among different departments.
  • Evaluated and adjusted multiple routes daily based on high priority air freight schedule, available workers, traffic hazards and weather conditions.
  • Created a database of trucking companies which specialized in hauling air freight.
  • Collaborate with sales team to identify and grow opportunities within territory and also participated in sales and business development activities to enable a healthy pipeline.

Head of Supply Chain and Operations

Orchid Textiles Pvt Ltd
10.2006 - 04.2017
  • Started Orchid Textiles Pvt. Ltd from scratch. Managed all supply chain activities and also worked on the business development side.
  • Conducted detailed analysis of Warehouse incidents and negotiated final claim settlements.
  • Responsible for creating consistent streamlined communication among all the departments of the company.
  • Being a partner in the company, i was also responsible for Purchasing, Sourcing, Scheduling, Forecasting, Planning, Forward forecasting for stocking and Transportation.
  • Responsible for exporting garment accessories to the middle east countries like UAE, Kuwait etc in a timely manner.
  • Procured a yearly stock of raw materials from the sellers in Guangzhou, China and Bangkok, Thailand by visiting them personally which reduced the raw material cost by 14%.
  • Negotiated contracts with new customers as well as renewals with existing customers including pricing terms and conditions. Simplified shipping and receiving processes, which boosted productivity by 25%.
  • Worked on creating a healthy company environment and motivated team to aim for a common agreed company goals.
  • Lead the continuous improvement of supply chain inventory, warehouse operations and logistics while cultivating relationships with partners and suppliers.
  • Developed sales strategies for our products based on market knowledge, competitor activities, customer needs which further improved the overall volume growth.
  • Managed the setting up of new vendors on all back-end systems and coordinated with internal systems, commercial and operations on the listing and activation on route. Manage EDI integration with internal and external stakeholders.
  • Developed strong relationships with suppliers for improved collaboration and procurement outcomes.
  • Built scalable supply chain operations teams to work with growing business.
  • Implemented cost-saving measures, resulting in significant savings without compromising quality or service levels.

Partner and Logistics Head

Orchid Enterprises
01.2007 - 08.2015
  • Head distributors for Samsung Mobile India.
  • Responsible for training sales team on company's guidelines and Samsung handsets.
  • Responsible for creating a big brand value of Samsung mobile handsets back in 2008 with aggressive sales, forecasting and Marketing campaigns when Nokia and Blackberries were ruling the market.
  • Overcame multiple challenges of delivering goods to various big cities of the state in a safest and fastest way possible.
  • Held multiple sessions with sales and marketing team every other week and emphasized the importance of clear and transparent communication with Dealers.
  • Consistently monitored sales strategies to check if the team and made sure they are aligned with company's rules and regulations.
  • Challenged to build a new market presence while remodeling and expanding existing transportation and distribution.
  • Identified high and low performing employees, tracked the performance of warehouse/distribution center workers, and identified places for improvement.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Chitkara Engineering College
India
08.2003 - 07.2007

Skills

  • Customer relationship

  • Strategic Logistics Planning

  • Business Sales

  • Data Analysis

  • Relationship seller and Exceptional deal closer

  • Financial Analysis

  • Conflict Resolution and Account management

  • Operations Management

  • Distribution/Warehousing

  • Carrier relations and sales

  • Fleet management and Compliance

  • Freight Brokerage

  • Contract Negotiation

  • Strategic account development

  • Compliance and Customer service

  • Cross-Functional team leadership

  • Revenue & P & L

  • Training and Leadership

  • Transportation Coordination

  • Fleet management and Compliance

  • Process improvements

  • Lean principles

  • Budgeting and finance

  • Distribution Management

  • Transportation Planning

  • Daily Operations Management

Personal Information

Accomplishments

  • Opened and managed new customer accounts like DHL, Wabash, Hyundai Translead which generated huge revenue for the company.
  • Created models to analyze the supply chain network needed to support future sales growth; opening, closing or repurposing distribution centers.
  • Promotional campaigns and activities helped achieving strategic partnership which eventually lead to revenue growth.
  • Created creative supply chain solutions for our customers in 2021-2022 which really helped them during port congestion's, lockdowns, holidays, worker shortage and slow port turnaround times.
  • Created annual budget every year and it really helped company at the time of challenging situation.
  • Always been a huge fan of numbers, and considering coming from the business background (India), Data and Business analytic tools always helped me in staying one step ahead of the competition.
  • Generated tremendous sales growth of 20% while working as a freight broker with customer’s like United airlines, Lufthansa airlines, Singapore airlines, DHL, Nippon airlines etc.
  • Implemented a global procurement plan in 2014 and started importing raw materials from countries like China and Thailand which helped in reducing the procurement cost by 14%.
  • Anticipating covid repercussions in February 2020 led to setting up our fleet on dedicated routes for hauling essentials way ahead of time.
  • Working cross functionally really boosted our team’s overall performance and we were successful in delivering an excellent customer experience while balancing operating cost and efficiency.

Timeline

Senior Account Manager

Transhorn Group
12.2023 - Current

Sr Manager - Transportation Operations

Transhorn Group
10.2018 - 04.2025

Business Development Manager

Transhorn Logistics LLC
10.2018 - 12.2023

Account Manager and Freight Broker

US Cargo Link
10.2017 - 10.2018

Partner and Logistics Head

Orchid Enterprises
01.2007 - 08.2015

Head of Supply Chain and Operations

Orchid Textiles Pvt Ltd
10.2006 - 04.2017

Bachelor of Science - Electrical, Electronics And Communications Engineering

Chitkara Engineering College
08.2003 - 07.2007
Aman Bansal
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