AMAN CHAUHAN
Fort Lauderdale,FL
Summary
Creative, sharp minded person with leadership and strong time-management skills and work ethic.
Overview
3
3
years of professional experience
Work History
Lead Supervisor
Hyatt Regency Chesapeak Bay
10.2023 - 10.2024
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
Front Office Associate
Vivanta By Taj
04.2022 - 04.2023
- Responsible for handling guest check-in and check-out in OPERA, call handling for ensuring that the guest stay must be comfortable, and luggage assistance for group check-in.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
- Developed strong relationships with returning guests through attentive service and genuine engagement during each visit.
- Coordinated with maintenance staff to address facility issues promptly, minimizing disruptions for guests.
- Increased room occupancy with effective upselling techniques and personalized recommendations.
- Increased customer service success rates by quickly resolving issues.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
Education
B.S.C in Hotel Management -
William Carey University
12th -
S.N.D Public School
10th -
S.N.D Public School
Skills
- Team Work
- Communication
- Adaptability
- Time management
- Project Management
- Sales and Marketing
- Customer Handling
- Computer Skill
Hobbies and Interests
- Reading Novels
- Gyming
- Tracking
Timeline
Lead Supervisor
Hyatt Regency Chesapeak Bay
10.2023 - 10.2024
Front Office Associate
Vivanta By Taj
04.2022 - 04.2023
12th -
S.N.D Public School
10th -
S.N.D Public School
B.S.C in Hotel Management -
William Carey University