Aman Patel
Round Rock,TX
Summary
Automation and Infrastructure Engineer with nearly five years of experience in automation and application support, focused on turning complex challenges into efficient, automated solutions. I enjoy exploring new technologies—from container orchestration to CI/CD pipelines—and have a reputation for being detail-oriented, proactive, and curious. I’m committed to continuously learning and finding ways to help teams work smarter, and I’m excited to bring this approach to a collaborative team environment where I can make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lab Support Engineer 2 Data Center Infrastructure
Dell Technologies
03.2022 - Current
- Developed a JavaScript-based web app to track security vulnerabilities, reducing asset tagging time by 80% and saving around 20 hours per week across teams
- This project automated identification processes and improved overall efficiency
- Set up CI/CD pipelines with Jenkins and GitHub, automating container builds and deployments
- This approach reduced deployment times by 50% and helped minimize manual errors
- Worked on containerizing automation apps with Docker and started deploying Kubernetes clusters to enhance application scalability and redundancy, contributing to a 30% improvement in system uptime
- Improved infrastructure resilience by deploying Nginx and HAProxy load balancers, which helped reduce system downtime by 25% and ensured high availability of critical applications
- Managed MySQL servers with multi-site synchronous replication, supporting 99.9% data availability and enhancing data integrity across locations
- Automated routine tasks with Ansible, increasing task efficiency by 40% and freeing up valuable engineering time for other important initiatives
- Engaged in network automation using Ansible, Netmiko, and Paramiko, streamlining configuration management and reducing manual setup times by 60% for network devices.
Computer Technology Specialist
Del Mar College
01.2019 - 03.2022
- Managed and resolved over 50+ trouble tickets daily, maintaining an average response time of under 10 minutes, which contributed to a 95% satisfaction rate among clients
- Led the migration to Microsoft Office 365 and OneDrive for over 150 users, enhancing data accessibility and collaboration, and reducing on-premises storage needs by 40%
- Trained colleagues on Azure and custom Windows 10 imaging, which helped standardize deployments and reduce setup times by 20%
- Created automation scripts with PowerShell and Python to streamline IT tasks, reducing manual workload by 30% and improving overall operational efficiency.
Education
Associates in Applied Science - Computer Information System – Network Administrator and Information Security
Del Mar College
Corpus Christi, Texas07.2019
Skills
- Python
- NodeJS
- PowerShell
- Bash
- Ansible
- Terraform
- Jenkins
- GitHub
- Docker
- Kubernetes
- Azure
- AWS
- Google Cloud (GKE)
- Grafana
- Prometheus
- Datadog
- Solarwinds
- Graylog
- Nagios
- OSPF
- DNS
- DHCP
- Nginx
- HAProxy
- Jira
- Confluence
- Basic Scrum knowledge
- MySQL
- PostgreSQL
- SQLite
- MongoDB
- Influx DB
- REST API
Certification
- Azure Cloud Associate Administrator (AZ-104), 12/01/21, 12/01/24
- AWS Certified Solutions Architect – Associate, 06/01/23, 06/01/26
- Google Cloud Professional Cloud Architect, 07/01/23, 07/01/25
- Certified Kubernetes Administrator, 05/01/24, 05/01/26
Projects
- Security Vulnerability Tracker Web App, Developed a JavaScript application that automated the tracking of asset vulnerabilities, cutting down manual tagging time by 80% and saving roughly 20 hours weekly for the team., Dell Technologies
- Power Monitoring and Event Alerting Stack, Developed a power monitoring stack using open-source tools like Grafana Dashboard, Prometheus collection agents, and Python applications to track power consumption across 100+ server racks in the data center. By leveraging APIs on Power Distribution Units (PDUs), this solution not only reduced planning and capacity allocation time by 25% but also provided an eagle-eye view of data center power allocation and consumption. It included alerting features for events such as outages or over-consumption of power, enhancing operational oversight and responsiveness., Dell Technologies
- High-Availability VMware vSphere Cluster Deployment, Designed and deployed a robust VMware cluster that ensured 99.9% uptime for mission-critical applications, enhancing stability and scalability., Dell Technologies
Awards
- Innovation Award: For building in-house an application for power consumption and monitoring using various open-source software/tools. (Dell Technologies)
- 4x Winning Together: For helping various teams outside my job responsibilities to help achieve their deadlines/goals. (Dell Technologies)
- Recognition: For achieving least Response time for responding and resolving tickets. (Del Mar College)
Hobbies and Interests
- Enthusiastic about learning new programming languages and cloud computing technologies.
- Passionate about exploring automation tools and continuously looking for ways to improve systems.
- Enjoys computer games, which keeps my problem-solving skills sharp, and my mind engaged.
Timeline
Lab Support Engineer 2 Data Center Infrastructure
Dell Technologies
03.2022 - Current
Computer Technology Specialist
Del Mar College
01.2019 - 03.2022
Associates in Applied Science - Computer Information System – Network Administrator and Information Security
Del Mar College
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