AMAN SUD
Howrah,India
Summary
Hospitality professional with strong experience in food & beverage operations across luxury resorts, hotels, private clubs, and high-end dining establishments. Skilled in restaurant operations, guest handling, team supervision, and service excellence. Proven ability to deliver high standards of hospitality aligned with Indian and international service expectations. Seeking leadership roles in hotels, resorts, or premium clubs across India.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Floor Manager
The Boulevard Club
03.2024 - 11.2025
- Managed premium dining operations in a private club setting.
- Handled member relations, ensuring exceptional hospitality.
- Supervised staff, conducted training, and maintained service standards.
- Oversaw inventories, audits, and cost controls.
Assistant Food & Beverage Manager
Cedar Brae Golf Club
05.2023 - 02.2024
- Managed front-of-house operations and service flow.
- Coordinated events, tournaments, and private dining services.
- Maintained strong guest relations and resolved service concerns.
Food & Beverage Supervisor
Cedar Brae Golf Club
05.2022 - 04.2023
- Supervised F&B operations with a focus on service quality.
- Ensured hygiene and safety compliance.
- Assisted with seasonal menu planning and cost control.
Dining Captain
Scarborough Retirement Residence
11.2019 - 04.2022
- Led dining services, ensuring comfort and satisfaction for residents.
- Managed scheduling, inventory, and service quality.
Restaurant Supervisor
Tathastu Heritage Resort
07.2018 - 08.2019
- Oversaw restaurant operations in a luxury resort environment.
- Managed guest flow, table arrangements, and reservation handling.
- Provided personalized service to domestic and international guests.
Education
B.Sc. - Hospitality & Hotel Administration
IHM Ahmedabad
01.2018
Skills
- Restaurant & Resort Operations
- Guest Handling & Customer Satisfaction
- Team Supervision & Training
- Food & Beverage Service Management
- Inventory Management & Stock Control
- Event Coordination & Banquets
- Health, Safety & Hygiene Compliance
- Menu Planning & Upselling
- Time Management & Multitasking
- Fluent in English & Hindi
- Food presentation
- Recruitment and hiring
- Guest relations
- Staff motivation
- Budgeting and financial management
- Marketing and promotions
- Food and beverage pairing
- Nutrition and allergy awareness
- Wine history
- Point of sale systems
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Increased sales by 35% while reducing food costs by 12%, leading to a $350000 net profit in the last two years.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Reduced employee turnover by 40% by creating and implementing a no-cost incentive program.
- Supervised team of 23 staff members.
- Resolved product issue through consumer testing.
Certification
- Postgraduate Certificate – Hotel, Resort & Restaurant Management, Centennial College, Toronto
- Postgraduate Certificate – Food Tourism, Centennial College, Toronto
- Smart Serve Certified – Ontario
- Food Handlers Certification
Languages
English
Full Professional
Hindi
Native or Bilingual
Bengali
Limited Working
Punjabi
Professional Working
Timeline
Restaurant Floor Manager
The Boulevard Club
03.2024 - 11.2025
Assistant Food & Beverage Manager
Cedar Brae Golf Club
05.2023 - 02.2024
Food & Beverage Supervisor
Cedar Brae Golf Club
05.2022 - 04.2023
Dining Captain
Scarborough Retirement Residence
11.2019 - 04.2022
Restaurant Supervisor
Tathastu Heritage Resort
07.2018 - 08.2019
B.Sc. - Hospitality & Hotel Administration
IHM Ahmedabad