Amanda A.A.S. Nashoanak
Anchorage,AK
Summary
Seeking a full-time career-oriented position where I will be able to contribute my skills, knowledge, and experience in order to contribute to the growth and success of your company.
Excellent problem solving ability Respectful to others Dedicated team member Maintains a positive attitude Excellent customer service Very organized Able to complete tasks with no supervision Highly developed sense of integrity
Overview
24
24
years of professional experience
Work History
Payroll Specialist
Norton Sound Economic Development Corporation
05.2024 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
HAF Eligibility Specialist
Cook Inlet Lending Center
09.2022 - 05.2024
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Eligibility Specialist III
Cook Inlet Housing Authority
05.2016 - 04.2022
- Accessible to applicants and tenants for help with application process, recertification process and answer general questions
- Schedule appointments, verify income, and eligibility
- Ensures all necessary paperwork is maintained and all required documents are received
- Provide excellent customer service and communicate with clients, staff, and others verbally and in writing
- Work independently with minimal supervisory support
- Assist with lease up of new properties including market rate
- Maintain good working relationships with Rental staff
Administrative Assistant
Cook Inlet Housing Authority
02.2016 - 05.2016
- Ensure that customers are signed in and assisted
- Answer telephone calls and relay messages
- Maintain inventory of office supplies
Educational Aide
Bering Straits School District
09.2011 - 05.2013
- Facilitated small groups of 3rd and 4th grades in reading and math
- Managed classes of up to 10 students
C.H.A.P
Norton Sound Health Corporation
06.2001 - 02.2008
- Developed patient care plans, including assessments, evaluations, and diagnoses
- Provided treatment within scope of practice as defined by state law
Education
Associates Degree - Applied Science Business Administration and Accounting Technology
ALASKA CAREER COLLEGE
Anchorage, AK07.2015
Community Health Aide Practitioner -
NORTHWEST CAMPUS
Nome, AK05.2008
High School Diploma -
TUKURNGAILNGUQ SCHOOL
Stebbins, AK05.1999
Skills
- Business Accounting
- QuickBooks I & II
- File Management
- Conflict Resolution
- Cost & Managerial Accounting
- Group Facilitation Skills
- Small Group Collaboration
- Business English I and II
- Tax Accounting
- Payroll Accounting
- Accounts Payable/Receivable
- Business Math I & II
- Word
- Excel
- Outlook
- PowerPoint
- Office Administration
- Contemporary File Management
- Governmental Accounting
- Not-for-Profit Accounting
Awardsrecognition
- The Most Positive Attitude
- Team Player
Accountingadministrativehighlights
- Business Accounting
- QuickBooks I & II
- File Management
- Conflict Resolution
- Cost & Managerial Accounting
- Group Facilitation Skills
- Small Group Collaboration
- Business English I and II
- Tax Accounting
- Payroll Accounting
- Accounts Payable/Receivable
- Business Math I & II
- Word, Excel, Outlook, PowerPoint
- Office Administration
- Contemporary File Management
- Governmental Accounting
- Not-for-Profit Accounting
Summaryofcharacteristics
- Excellent problem solving ability
- Respectful to others
- Dedicated team member
- Maintains a positive attitude
- Excellent customer service
- Very organized
- Able to complete tasks with no supervision
- Highly developed sense of integrity
Timeline
Payroll Specialist
Norton Sound Economic Development Corporation
05.2024 - Current
HAF Eligibility Specialist
Cook Inlet Lending Center
09.2022 - 05.2024
Eligibility Specialist III
Cook Inlet Housing Authority
05.2016 - 04.2022
Administrative Assistant
Cook Inlet Housing Authority
02.2016 - 05.2016
Educational Aide
Bering Straits School District
09.2011 - 05.2013
C.H.A.P
Norton Sound Health Corporation
06.2001 - 02.2008
Community Health Aide Practitioner -
NORTHWEST CAMPUS
High School Diploma -
TUKURNGAILNGUQ SCHOOL
Associates Degree - Applied Science Business Administration and Accounting Technology
ALASKA CAREER COLLEGE
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