Amanda Abbott

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Generated repeat business through exceptional customer service.

Personal and Home Care

Helped client with daily activities such as bathing, dressing, eating, and toileting while also maintaining a clean and safe living environment

Medication Management

Assisted client with taking medications, keeping track of refills, and adhering to medication schedules

Record Keeping and Client Assessment

Evaluated client's physical and mental health, tracked daily tasks, and measured vital signs to accurately communicate client progress and needs with members of the family and rest of the health care team

Activities and Socialization

Planned and implemented safe and engaging activities in and away from the home to enrich quality of life

Transportation

Provided safe and reliable transportation to all appointments and activities outside of the home

• Conducted daily store operations, including opening and closing procedures and cash handling
• Monitored inventory levels and placed orders to restock shelves
• Recruited, trained, and supervised new employees

• Provided companionship for clients by engaging in conversation and participating in recreational activities
• Assisted with ambulation by providing support during transfers
• Encouraged independence while promoting self care skills such as bathing, grooming, and toileting