Amanda Abraham
Leland,NC
Summary
Proven track record of enhancing operational efficiency and customer satisfaction, exemplified during tenure at Oregon State University. Skilled in multitasking and problem-solving, adept at fostering positive customer relationships and ensuring compliance with food safety standards. Demonstrated ability to lead and train teams, improving productivity by incorporating innovative strategies. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable [Job Title] brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Food Service Worker 3
Oregon State University
Corvallis, OR
08.2016 - 05.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Participated in regular trainings to stay current on industry best practices and trends.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Adjusted food preparation methods in accordance with customer requests.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Trained Student workers on all aspects of food safety, allergens, food preparations, and customer service.
Woodworking
Self Employed
Boones Mill, VA
04.2010 - 09.2015
- Demonstrated versatility in woodworking techniques, creating custom pieces .
- Utilized variety of woodworking tools to smooth surfaces in preparation for staining and painting.
- Expanded product offerings by continually learning new woodworking techniques and incorporating them into designs.
- Received orders and managed transactions.
- Operated shipping and delivery through postal service and in person delivery.
- Finishing work on chainsaw carvings.
- Customer service.
Scaler, Mixer
Mapleleaf Bakery
Roanoke, VA
10.2005 - 04.2010
- Introduced innovative problem-solving methodologies that led to increased efficiency in handling diverse scaling challenges.
- Managed inventory.
- Scaled, prepared ingredients as followed by precise recipes to make a variety of bagels .
- Mixed 50,000 lbs. of dough daily.
- Collaborated with cross-functional teams to ensure seamless integration of Scaler components.
Product Distributor
Hanover Direct
Roanoke, VA
07.2003 - 12.2005
- Enhanced overall brand reputation by consistently delivering high-quality products on time while maintaining strict adherence to compliance standards.
- Recieved orders and inspecting quality and accuracy of product.
- Increased product distribution efficiency by streamlining operations and implementing innovative strategies.
- Collaborated with internal departments to monitor inventory levels and coordinate restocking efforts as needed.
Education
High School Diploma -
Midlakes High School
Clifton Springs, NY06.1995
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Cleaning and sanitation
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Working Quickly
- Productivity and Efficiency
- Working with Diverse People
- Safe Food Handling
- Cash Register Operation
- Food safety knowledge
- Food Preparation
- Food and Safety Standards
- Interpersonal Skills
- Order taking accuracy
- Food assembly
- Quality Control
- Complex Problem-Solving
- Heavy Lifting Capacity
- Covid-19 Safety Protocols
- Cross-Functional Teamwork
- ServSafe
- Staff Training and Development
- Basic Math Competency
- Food Waste Reduction Techniques
- Interpersonal relationship building
- Special Dietary Needs Understanding
- Money Handling
- Cooking
- Payment Processing
- Food Handlers Card
- Upselling
Timeline
Food Service Worker 3
Oregon State University
08.2016 - 05.2024
Woodworking
Self Employed
04.2010 - 09.2015
Scaler, Mixer
Mapleleaf Bakery
10.2005 - 04.2010
Product Distributor
Hanover Direct
07.2003 - 12.2005
High School Diploma -
Midlakes High School