Amanda Abrego
Katy
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Painted Tree Marketplace
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Manager
Sun And Ski Sports
09.2018 - 09.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Recruited, trained and supervised new employees.
- Assessed operational efficiency of the store's departments.
- Performed regular price checks to ensure competitive pricing.
- Created weekly work schedules for store personnel.
- Developed strategies to maximize sales and profitability.
- Resolved customer complaints in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Education
Bachelor of Arts - Psychology
University of Oklahoma
Norman, OKSkills
- Loss Prevention
- Talent Recruitment
- Operational budgeting
- Project Management
- Team Development
- Store Merchandising
- Employee Training
- Customer Service Management
- Multitasking and Organization
- Operations
- Workload management
- Employee scheduling
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Painted Tree Marketplace
09.2024 - Current
Store Manager
Sun And Ski Sports
09.2018 - 09.2024
Bachelor of Arts - Psychology
University of Oklahoma
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