Amanda Acosta
Round Rock,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Esthetician
Self-employeed
Round Rock, TX
07.2022 - Current
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Recommended additional treatments or products based on individual customer needs.
- Tested products on clients to determine best results and provide product recommendations.
- Maintained cleanliness of treatment room and equipment between appointments.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Attended continuing education courses related to esthetics industry advancements.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
Administrative Assistant
United Blue Print Company
Hewitt, Texas
07.2023 - 03.2024
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Toxicity Moderator
Innodata
Gatesville, TX
02.2022 - 05.2022
- Resolved disputes between users by mediating conversations between them.
- Collaborated with other teams to ensure customer satisfaction was met.
- Identified emerging topics or trends related to content moderation.
- Ensured compliance with company policies and industry regulations.
- Documented all moderation activities accurately and consistently.
Administrative Assistant
TDCJ
Gatesville, TX
04.2013 - 01.2020
- Compiled data from various sources into organized reports for review by management team.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed office supplies inventory and placed orders when necessary.
- Operated equipment such as ink pads and scanners used for capturing fingerprints accurately and efficiently.
- Troubleshot technical issues related to fingerprint scanning hardware or software programs.
- Determined clearest and most logical way to present information and instructions for greatest reader comprehension.
- Provided crisis intervention services during times of need.
- Provided psychotherapy services, including cognitive-behavioral therapy, interpersonal therapy, and other evidence-based treatments.
- Conducted psychological assessments and evaluations to diagnose mental health disorders.
Patient Clinical Assistant
Lufkin Memorial Hospital
Lufkin, Texas
04.2011 - 09.2012
- Maintained accurate records of patient visits and test results in the Electronic Medical Record system.
- Assisted in patient registration and scheduling of appointments.
- Performed lab tests including urinalysis, CBCs, EKGs, and pregnancy tests.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Performed clerical tasks such as filing charts, answering phones, and responding to emails related to patient care needs.
- Ordered supplies through vendors as needed.
Education
Cosmetology Esthetics -
Mclennan
05-2022
High School Diploma -
Gatesville High School
Gatesville, TX05-2006
Skills
- Scheduling
- Office Administration
- Mail handling
- Clerical Support
- Appointment Scheduling
- Data Entry
- Bookkeeping
- Spreadsheet development
- PC proficient
- Sensitive material handling
- Administrative Support
- Professional and mature
- Multi-Line Telephone Systems
- Microsoft Outlook
- Phone call answering
- Database Administration
Certification
- esthetics
Timeline
Administrative Assistant
United Blue Print Company
07.2023 - 03.2024
Esthetician
Self-employeed
07.2022 - Current
Toxicity Moderator
Innodata
02.2022 - 05.2022
Administrative Assistant
TDCJ
04.2013 - 01.2020
Patient Clinical Assistant
Lufkin Memorial Hospital
04.2011 - 09.2012
Cosmetology Esthetics -
Mclennan
High School Diploma -
Gatesville High School